Process Trainee - AR Caller and EV Caller (Voice Process)

Role Overview Prochant India Pvt Ltd is a leading tech and platform-driven Revenue Cycle Management company specializing in end-to-end RCM services for US healthcare providers. We are hiring fresh graduates for the role of Process Trainee in our AR Voice and EV Caller process at our Chennai office. This is an excellent opportunity for energetic graduates looking to build a career in the rapidly growing US healthcare BPO space. Key Responsibilities - Call insurance companies on behalf of US-based doctors and physicians to follow up on outstanding claim status - Handle billing operations and coordinate with insurance providers to receive payment information for processed claims - Manage denial and rejection cases by analysing claim details and ensuring resolution meets quality standards - Work on end-to-end Revenue Cycle Management tasks including collections, cash posting, denial management, and AR follow-up - Coordinate with internal teams and US counterparts to ensure claims are resolved within defined timelines - Identify process improvement opportunities by analysing billing trends and claim patterns - Maintain daily and weekly productivity and accuracy targets as per process standards Required Qualifications - Fresh graduate from any stream including B.Com, BBA, B.Sc, BA, or equivalent (2023 to 2026 pass-outs eligible) - Good verbal and written communication skills in English - Basic proficiency in MS Office tools - Willingness to work in US night shift timings (6:30 PM to 3:30 AM IST) - Quick learner with a proactive and positive attitude - Prior knowledge of insurance eligibility verification is an added advantage Why Join Us Prochant offers a structured training programme of 30 to 45 days with stipend support, along with a stable Monday to Friday work schedule and US holidays. This role is a strong launchpad for a long-term career in healthcare RCM and international voice processes.

- Any graduate (B.Com, BBA, B.Sc, BA or equivalent), 2023 to 2026 pass-outs - Good spoken and written English communication skills - Basic knowledge of MS Office tools - Willingness to work US night shifts (6:30 PM to 3:30 AM IST) - Quick learner with a proactive attitude - Knowledge of insurance eligibility verification is a plus

- Salary of 20,400 CTC per month - Stipend provided during training period of 30 to 45 days - Monday to Friday working days with Saturday and Sunday off - US Holidays applicable - Opportunity to grow in the US healthcare RCM domain