Process Executive - Voice Process AR Caller

Role Overview Cognizant is hiring freshers and recent graduates for the role of Process Executive specialising in AR Calling and International Voice Process. This is a full-time, permanent position based out of Hyderabad with a work-from-office setup and two-way cab facility provided for night shift employees. This is an excellent opportunity for candidates looking to launch their career in the BPO and IT services sector with one of India's leading global technology companies. Key Responsibilities - Handle AR calling tasks as part of the international voice process team - Communicate effectively with international clients and customers to resolve accounts receivable queries - Maintain accurate records of calls and follow up on pending cases as directed by team leads - Meet daily productivity and quality targets within the defined shift timings - Coordinate with internal departments to ensure timely resolution of customer accounts Required Qualifications - Graduate in any stream including BBA, BMS, B.Sc, BA, B.Com, BCA, or B.Pharma - Freshers are welcome to apply with no prior work experience required - Strong verbal communication skills in English for international voice interaction - Basic understanding of AR calling or willingness to learn on the job - Comfortable working in a night shift, work-from-office environment Why Join Us Cognizant offers a structured and supportive environment where freshers can grow into skilled professionals with access to global exposure and world-class training. Joining this team means being part of a reputed organisation with strong career advancement opportunities in voice and blended process roles.

- Strong English communication skills for international voice process - Basic knowledge of AR calling or accounts receivable processes - Graduate degree in any discipline (BBA, B.Com, BCA, B.Sc, BA, B.Pharma or equivalent) - Freshers eligible, no prior experience required - Willingness to work night shifts in a work-from-office setup - Ability to meet productivity and quality benchmarks

- Two-way cab facility for night shift employees - Full-time permanent employment - Opportunity to work with a globally recognised IT services company - Structured training and onboarding for freshers