PE Policy Servicing - Changes and Endorsements

Role Overview Cognizant is looking for a detail-oriented Policy Servicing professional to join its hybrid night shift team in Hyderabad. This role focuses on processing insurance policy changes and endorsements with high accuracy and compliance. The ideal candidate will possess strong MS Office skills and excellent English communication abilities to collaborate with stakeholders and manage policy documentation effectively. Key Responsibilities - Process policy changes and endorsements in line with company guidelines and regulatory standards - Review and verify policy documents to ensure full compliance and accuracy - Coordinate with internal teams to resolve policy-related discrepancies and queries - Maintain comprehensive records of all policy updates for audit and tracking purposes - Prepare and manage policy reports and documentation using MS Office tools - Communicate policy servicing updates clearly to relevant stakeholders - Ensure all assigned tasks are completed within stipulated service level agreements and deadlines - Escalate complex policy issues to supervisors or appropriate teams for timely resolution - Participate in training sessions to remain current on industry practices and process updates - Contribute ideas and feedback to ongoing process improvement initiatives - Handle sensitive customer data in strict adherence to data privacy and confidentiality standards - Support team members in maintaining high service quality and achieving shared goals Required Qualifications - Proficiency in MS Office applications including Word, Excel, and PowerPoint - Strong verbal and written communication skills in English - High attention to detail and commitment to error-free policy processing - Basic understanding of policy changes and endorsements with a willingness to learn - Proactive problem-solving ability and capacity to work independently in a hybrid setup - Excellent organisational skills with the ability to manage multiple tasks and meet deadlines Why Join Us Cognizant offers a dynamic and growth-oriented work environment where your contributions to policy servicing make a meaningful impact. Join a globally respected organisation that invests in your learning, development, and long-term career progression.

- Proficiency in MS Office tools including Word, Excel, and PowerPoint - Excellent verbal and written communication skills in English - Strong attention to detail and accuracy in processing policy changes - Basic knowledge of insurance policy changes and endorsements - Ability to work independently in a hybrid night shift environment - Strong organisational and multitasking skills - Proactive approach to problem-solving and issue escalation - Adherence to data privacy and confidentiality standards

- Hybrid work model - Exposure to global insurance and policy servicing processes - Training and upskilling opportunities - Collaborative and supportive team environment - Career growth within a globally recognised IT and consulting firm