Operations Manager - Healthcare Facilities and Client Account Management

Role Overview Avyukt Healthcare Solutions is looking for a dynamic and experienced Operations Manager to oversee healthcare facility operations and manage corporate client accounts from our Noida office. This is a full-time, on-site role suited to professionals with a background in healthcare operations, key account management, and team leadership. Immediate joiners will be given priority in the selection process. Key Responsibilities - Manage day-to-day operations of assigned OHC and Medical Room facilities in line with agreed SOPs and SLAs - Conduct regular site visits and operational audits to maintain service quality and regulatory compliance - Act as the primary point of contact for corporate clients and resolve concerns and escalations in a timely manner - Build lasting relationships with key client stakeholders and conduct periodic performance review meetings - Identify upselling and cross-selling opportunities to drive account growth across multiple client portfolios - Ensure compliance with healthcare regulations, contractual obligations, and clinical protocols - Track renewals of contracts, purchase orders, and relevant licensing documentation - Coordinate invoicing, billing, and payment follow-ups while monitoring account profitability - Mentor onsite healthcare staff, conduct performance reviews, and lead training initiatives - Collaborate with internal teams across sales, HR, logistics, and clinical departments to meet client expectations Required Qualifications - Bachelor's degree in any discipline; MBA is preferred - 2 to 5 years of experience in healthcare operations and client or key account management - Strong proficiency in MS Excel, PowerPoint, and the MS Office suite - Hands-on experience with CRM software and operational reporting tools - Proven ability to manage multiple client accounts and projects simultaneously - Excellent communication, negotiation, and stakeholder management skills - Analytical mindset with a data-driven approach to problem-solving and decision-making Why Join Us Avyukt Healthcare Solutions offers a high-growth environment with exposure to leading corporate healthcare clients and real opportunities to advance your career in healthcare services management. Join a collaborative, performance-oriented team that values accountability, innovation, and service excellence.

- 2 to 5 years of experience in healthcare operations and key account management - Bachelor's degree; MBA preferred - Strong key account management and client servicing skills - Proficiency in MS Excel, PowerPoint, and MS Office Suite - Experience with CRM software and reporting tools - Excellent stakeholder management and communication skills - Strong problem-solving and conflict-resolution abilities - Ability to manage multiple priorities and projects simultaneously - Team management and mentoring experience - Data-driven analytical thinking and decision-making skills

- Opportunity to work with leading corporate healthcare clients - Career growth in a rapidly expanding healthcare services organisation - Exposure to healthcare operations, client management, and business development - Collaborative and performance-driven work environment