Operations Manager

Role Overview Dr. V. Balaji Diabetes Care and Research Institute is looking for an experienced Operations Manager to lead and streamline hospital operations at its Aminjikarai facility in Chennai. The ideal candidate will have a proven background in patient services management and a strong ability to drive operational excellence across departments. This is a full-time, permanent position with an immediate opening. Key Responsibilities - Implement and manage operational plans to ensure the smooth functioning of the institute - Develop clear departmental goals and objectives that enhance the overall patient experience - Monitor and enforce hospital policies and procedures, ensuring best practices are consistently followed - Identify opportunities to improve the quality of patient care and service delivery - Lead, mentor, and manage teams across departments to achieve operational targets - Oversee administrative functions and coordinate between departments for seamless day-to-day operations Required Qualifications - Any graduate degree from a recognised university - 5 to 9 years of relevant experience in hospital or healthcare operations management - Strong knowledge of hospital administration, patient relations, and healthcare services - Demonstrated leadership and people management skills - Proficiency in team management, administration, and process improvement - Familiarity with healthcare compliance and best practices Why Join Us Dr. V. Balaji Diabetes Care and Research Institute is a reputed specialty healthcare provider dedicated to delivering outstanding patient care. Joining our team means becoming part of a mission-driven organisation committed to excellence in diabetes care and patient well-being.

- 5 to 9 years of experience in hospital or healthcare operations - Strong background in patient service and hospital administration - Experience in developing departmental goals and managing teams - Knowledge of hospital policies, procedures, and compliance standards - Proven leadership and people management abilities - Excellent communication and interpersonal skills - Any graduate degree from a recognised institution