Inside Sales Representative (US Process)

Role Overview SGS Technologie is a Jacksonville, FL-headquartered IT and staffing solutions company with over 23 years of experience delivering scalable technology solutions across multiple domains. We are actively seeking a driven Inside Sales Representative to join our US process team, working remotely in a night shift aligned to US business hours (6 PM to 3 AM IST, Monday to Friday). This is an excellent opportunity for sales professionals looking to build a career in the international IT services and staffing industry. Key Responsibilities - Identify and research potential customers through multiple channels including email outreach and calling campaigns to generate qualified leads - Make proactive outbound calls to prospective clients, introduce company offerings, and assess their interest and fit - Analyse customer requirements and pain points to craft tailored and persuasive sales pitches - Develop a strong understanding of SGS Technologie core competencies and communicate the value proposition clearly to prospects - Deliver engaging virtual or telephonic sales presentations that address customer concerns and highlight service benefits - Build and nurture long-term relationships with potential and existing clients throughout the sales cycle - Manage the complete sales process from first contact to deal closure, including follow-ups and objection handling - Maintain accurate and up-to-date records of customer interactions and sales activities within the CRM system - Contribute to sales forecasting by tracking market trends and analysing customer data - Meet or exceed individual sales quotas on a consistent basis - Schedule and set appointments for the US-based sales team and provide critical support as required Required Qualifications - Excellent verbal and written communication skills suitable for a US-facing sales role - Strong listening ability to understand and respond to customer needs effectively - Proven persuasive selling and negotiation techniques - Ability to handle objections professionally and turn challenges into opportunities - Strong time management skills with the ability to prioritise leads and manage a healthy sales pipeline - Hands-on experience with CRM software for tracking and reporting sales activities - Working knowledge of IT services or staffing solutions is an advantage - Ability to work independently as well as collaboratively within a team environment - Willingness to work night shifts aligned to US time zones Why Join Us SGS Technologie offers a stable and growth-oriented environment backed by over two decades of expertise in IT and staffing solutions. Join a team that values performance, supports professional development, and provides the opportunity to engage directly with a global client base.

- Excellent verbal and written communication skills - Strong listening and customer needs analysis skills - Persuasive selling and objection handling techniques - Proficiency with CRM software - Time management and sales pipeline management skills - Knowledge of IT services or staffing domain preferred - Ability to work night shift (6 PM to 3 AM IST) - Self-motivated with the ability to work independently and in a team