Front Office Executive

Role Overview Marriott International is seeking a professional Front Office Executive to join our Rooms and Guest Services Operations team at Courtyard Bengaluru. In this role, you will manage checking guests in and out, processing payments, and ensuring all guest requests are met. You will serve as a key point of contact, ensuring guest satisfaction and providing an exceptional hospitality experience. Key Responsibilities - Process all guest check-ins, verify identity and form of payment, and assign rooms. - Supply guests with directions, property information, and respond to service requests promptly. - Complete cashier and closing reports, process payment types, vouchers, and secure the bank. - Assist management in training, evaluating, coaching, and motivating team members. - Maintain positive working relationships and support the team to reach common goals. - Comply with company quality standards, safety procedures, and confidentiality requirements. - Notify security or loss prevention teams of any guest reports of theft or issues. Required Qualifications - High school diploma or G.E.D. equivalent. - At least 1 year of related work experience in guest services or hospitality operations. - At least 1 year of supervisory experience in a team environment. - Strong communication and customer service skills in clear, professional language. - Ability to stand or walk for extended periods and handle computer or POS systems. Why Join Us By joining Courtyard by Marriott, you become part of a premier global hospitality network that values diversity and personal growth. We support your career development and offer a fun, collaborative environment.