Front Office Executive

Role Overview Aloft Hotels by Marriott International is seeking a Front Office Executive for our Bengaluru property to manage check-ins, verify guest payments, and assign rooms. You will create a welcoming launching pad for our guests, handling daily cashier reports and coordinating service requests. This role is perfect for a confident self-expresser who wants to deliver a modern, personalized guest experience. Key Responsibilities - Process all guest check-ins, verify identity and form of payment, and assign rooms. - Secure payment, verify accounts, and compile daily cashier and closing reports. - Accommodate guest requests and contact appropriate hotel staff to ensure customer satisfaction. - Balance and drop receipts, and count and secure bank at start and end of shift. - Train, evaluate, counsel, motivate, and coach employees under the Fair Treatment policy. - Welcome guests with genuine appreciation and use clear, professional language. - Follow safety standards and report accidents or hazardous conditions immediately. Required Qualifications - High school diploma or G.E.D. equivalent. - At least 1 year of related work experience in guest services or hospitality operations. - At least 1 year of supervisory experience in a service environment. - Professional communication skills and ability to use hotel computer or POS systems. - Ability to stand or walk for extended periods and move light objects. Why Join Us Aloft Hotels offers a lively, design-focused workplace that values self-expression and team connection. Enjoy global Marriott discounts, exceptional benefits, and opportunities to build a rewarding career.