Front Office Associate

Role Overview Marriott International is looking for a welcoming and detailed Front Office Associate to join our team at Courtyard Bengaluru. You will organize, confirm, and process all guest check-ins, room reservations, and cancellations. This role is essential to providing a smooth and memorable stay by assisting guests with directions and property information. Key Responsibilities - Conduct check-in and check-out procedures, secure payments, and verify guest billing. - Identify and explain room features and property amenities clearly to guests. - Respond to guest requests, relay messages, and coordinate wake-up calls. - Run and review daily reports and complete cashier closing tasks in the computer system. - Count and secure the bank at the beginning and end of each shift. - Follow all safety guidelines and report any accidents or issues to the manager. - Maintain professional appearance and positive relationships across departments. Required Qualifications - Strong interpersonal skills and a guest-centric attitude. - Basic computer knowledge and ability to use reservation or POS software. - Professional verbal and written communication skills. - Ability to stand or walk for extended periods and move light objects. - High attention to detail and ability to follow standard hospitality procedures. Why Join Us At Marriott, you will belong to a supportive team where your background is valued and your career can grow. Enjoy excellent training and the benefits of working with the world's leading hotel company.