Customer Support Executive - International Voice Process

Role Overview Cognizant is seeking experienced Customer Support professionals to join its International Voice Process team based out of its Manyata Tech Park facility in Bengaluru. This is an excellent opportunity for candidates with a background in US Healthcare, Order Management, or Life Sciences to build a rewarding career with one of India's leading IT services organisations. Key Responsibilities As part of the international voice support team, you will manage inbound and outbound customer interactions for global clients, ensuring timely and accurate resolution of queries. You will communicate effectively with international customers, maintaining professionalism and clarity across both verbal and written channels. You will handle end-to-end customer support interactions while adhering to defined quality benchmarks and service level agreements. Required Qualifications Candidates must hold any undergraduate degree and bring 1 to 4 years of hands-on experience in an international voice process environment. Strong verbal and written communication skills in English are essential. Familiarity with US Healthcare processes, Life Sciences operations, or Order Management workflows will be a distinct advantage. Why Join Us Cognizant is a global leader in IT services and consulting with a strong presence across healthcare, life sciences, and technology sectors. Joining Cognizant means working with a forward-thinking team dedicated to delivering world-class client experiences. With 30 open positions, this walk-in drive offers immediate hiring opportunities for motivated customer support professionals looking to advance in an international process environment.

1 to 4 years of experience in an international voice process Any undergraduate degree from a recognised institution Excellent verbal and written communication skills in English Experience in US Healthcare, Life Sciences, or Order Management is preferred Ability to handle customer queries professionally in a fast-paced international environment