Customer Support Executive

Role Overview Teleperformance is looking for a Remote Customer Support Executive to join our international service team from home. In this role, you will provide outstanding support to global customers via phone, online chat, and text. Our mission is to deliver exceptional customer experience management while maintaining employee safety and flexible work-from-home options. Key Responsibilities - Provide high-quality customer service and support via phone, online chat, or text - Address and resolve customer issues in a timely and professional manner - Handle high volumes of low-to-medium complexity customer inquiries - Analyze customer feedback and troubleshoot standard service or product issues - Maintain compliance with quality guidelines, scripts, and company standards - Update customer information and details accurately in the company database Required Qualifications - High school diploma, vocational training, or basic technical education - Excellent verbal and written English communication skills - Access to a quiet home work environment with reliable high-speed internet - Basic knowledge of customer service procedures and digital communication tools - Ability to solve routine issues independently under moderate supervision Why Join Us At Teleperformance, we support your well-being with robust remote work setups, continuous training, and career progression. Join a diverse global team that values your growth and celebrates your daily accomplishments.