Customer Support Executive

Role Overview Teleperformance is hiring an international Customer Support Executive in Chennai to deliver premium customer experiences for global clients. You will manage customer queries using advanced omnichannel technologies and ensure top-quality solutions. Join our world-class team and write your career growth story in a diverse and inclusive environment. Key Responsibilities - Provide outstanding omnichannel customer support to international clients and customers. - Resolve customer queries and technical issues using advanced support technologies. - Maintain a high level of customer satisfaction by providing precise and prompt assistance. - Adhere to international service standards, data privacy, and operational guidelines. - Collaborate with cross-functional support teams to elevate overall customer experiences. Required Qualifications - Bachelor's degree or equivalent educational qualification. - Excellent verbal and written communication skills in English. - Strong analytical, listening, and problem-solving skills to resolve client queries. - Comfort with night shifts or rotational shifts to support global business hours. Why Join Us We value our employees' wellbeing and provide an inspiring environment where everyone can bring their best selves. Benefit from global exposure, continuous learning, and reward programs.

- Bachelor's degree or equivalent qualification - Proficient verbal and written English communication skills - Comfort with shift timings aligned to international business needs - Basic knowledge of computer systems and CRM platforms - Excellent customer service, negotiation, and listening skills

- Competitive salary packages with shift allowance and performance bonuses - Structured onboarding and continuous skill advancement programs - Global career progression paths and multi-cultural work environment - Focus on employee wellness, diversity, and work-life balance