Customer Support Executive

Role Overview Teleperformance is seeking an enthusiastic Customer Support Executive for our domestic operations in Chennai. In this role, you will be the voice of our brand, helping customers resolve queries and ensuring top-tier service delivery. Join us to experience a workplace that values your growth, celebrates your success, and supports a healthy work-life balance. Key Responsibilities - Respond to customer inquiries via domestic support channels in a polite and helpful manner. - Resolve client complaints and query tickets efficiently to maintain high customer satisfaction. - Utilize advanced customer relationship management tools and support technologies. - Collaborate with team members to share insights and improve service quality. - Follow operational guidelines and quality standards to ensure compliance. Required Qualifications - High School Diploma or Bachelor's Degree in any field of study. - Fluency in local languages and English for clear domestic communication. - Basic computer skills and familiarity with web browsers and customer support software. - Excellent active listening, empathy, and interpersonal skills to assist customers. Why Join Us At Teleperformance, we build enduring relationships and foster a diverse, inclusive workplace. Enjoy outstanding training programs, growth opportunities, and a highly supportive culture.

- High school diploma or Bachelor's degree - Fluent communication skills in English and local languages - Basic computer operating skills and digital tools familiarity - High empathy, customer-centric attitude, and problem-solving mindset - Openness to working in a fast-paced customer service environment

- Competitive salary and performance-based incentives - Comprehensive training programs for personal and professional growth - Inclusive, diverse, and friendly team environment - Work-life balance and health support programs