Customer Service Executive International Voice Process

Role Overview Wipro is hiring Customer Service Executives to handle international voice process calls in a rotational night shift environment. This is a full-time permanent position suitable for freshers and professionals with up to 2 years of experience. The role involves managing customer interactions through voice communication with strong emphasis on service quality and customer satisfaction. Key Responsibilities - Handle inbound and outbound international voice process calls from customers - Provide excellent customer service while maintaining call quality standards - Follow company protocols and guidelines during customer interactions - Manage customer inquiries and resolve issues within stipulated timeframes - Maintain accurate records of all customer interactions and transactions Required Qualifications - HSC or Bachelor's degree qualification - 0 to 2 years of experience in customer service or related field - 6 months experience in international voice process is preferred - Strong English communication skills both verbal and written - Ability to work in rotational night shifts Why Join Us Join Wipro, a global IT services company, and build your career in a professional BPO environment. We offer immediate employment with full-time permanent status and opportunities for growth in the customer service domain.

- 0 to 2 years experience in voice process - HSC or Graduate qualification - Strong English communication skills - International voice process experience preferred - Available for rotational night shifts - Immediate joining capability