Customer Financial Services Representative

Role Overview FedEx is looking for an enthusiastic Customer Financial Services Representative for our Bengaluru finance hub. You will play a key role in executing billing, credit, collections, and dispute resolution tasks with high accuracy and efficiency. Join our globally respected organization and contribute to a team dedicated to excellence and people-first culture. Key Responsibilities - Manage day-to-day ship-to-collect activities, cash applications, and customer billing. - Ensure all financial processes conform to FedEx standards and legal compliance. - Analyze daily transactional data to identify and resolve account discrepancies. - Escalate unresolved collections or billing issues to senior team members. - Support teamwork by communicating with customers and internal billing partners. - Record billing modifications and dispute details in financial systems. Required Qualifications - Strong numerical capability and a high degree of accuracy in data entry. - Practical experience with computers and Microsoft Office applications, especially Excel. - Reliable communication skills, both written and verbal, for team operations. - Ability to learn and follow structured financial workflows and policies. Why Join Us At FedEx, you will be part of a diverse and supportive culture that rewards performance and prioritizes employee well-being. Expand your career with continuous training opportunities in a world-class business environment.

- Accurate numerical data entry capabilities. - Proficiency in PC software, specifically Microsoft Excel. - Good verbal and written business communication. - Ability to work productively in a cooperative team setup. - Strong attention to detail and compliance adherence.

- Competitive compensation within a globally admired brand. - Comprehensive medical and wellness benefits. - Structured training and continuous growth programs. - Supportive work environment focusing on people first.