Customer Financial Services Representative

Role Overview FedEx is seeking a motivated Customer Financial Services Representative to join our Field Finance team in Bengaluru. In this role, you will execute billing, credit, collections, and dispute resolution processes to ensure financial compliance and accuracy. Help us deliver outstanding express transportation and business solutions globally while advancing your finance career. Key Responsibilities - Complete defined ship-to-collect and cash application processes to meet daily deadlines. - Verify accuracy and compliance of financial transactions with internal and external standards. - Identify billing and accounting anomalies and use judgement to resolve them. - Escalate complex financial or system issues to senior team members for resolution. - Collaborate with the credit and collections team to manage outstanding customer accounts. - Document billing and dispute activities in the company database with high precision. Required Qualifications - Strong numerical skills and high accuracy in data entry and transaction handling. - Basic proficiency in Microsoft Office, especially Excel, and personal computer skills. - Effective written and verbal communication skills for team and stakeholder interactions. - Ability to work collaboratively in a team environment to meet operational targets. Why Join Us At FedEx, we value our people first, fostering a diverse, equitable, and inclusive environment with growth opportunities for everyone. Join our award-winning global team to help us connect the world and shape the future of logistics.

- Strong numerical skills and accuracy in transaction handling. - Basic proficiency in MS Office, especially Excel, and PC skills. - Good written and verbal communication skills. - Ability to work collaboratively in a team environment. - High attention to detail in financial document verification.

- Competitive compensation in a people-first work culture. - Medical insurance and health support programs. - Professional development and long-term career growth opportunities. - Inclusive and diverse workplace environment.