Customer Care Executive

Role Overview Wipro is hiring Customer Care Executives for their International US Healthcare Voice Process. This is an excellent opportunity for freshers to launch their career in customer service with one of India's leading IT services companies. You will handle customer inquiries via phone, provide product information, and maintain detailed interaction records in a professional 24/7 support environment. Key Responsibilities - Handle incoming customer queries and support requests via phone calls with professionalism and efficiency - Provide accurate and detailed information about company products and services to address customer needs - Maintain comprehensive records of all customer interactions and maintain data accuracy - Escalate complex issues to internal teams and collaborate for timely resolution Required Qualifications - Freshers or HSC/Graduates with fluent English communication skills - Ability to work fixed night shifts with rotational weekly offs in a full-time capacity - Strong verbal and written communication abilities in English language - Comfortable working from office with high attendance reliability Why Join Us Wipro offers a supportive work environment with on-site transport facility within company boundaries. Join a global organization where you can develop your customer service skills while earning competitive compensation as a fresher. NOTE: First 100 applicants allowed daily on first come first serve basis. Please mention US HEALTHCARE VOICE International Process in subject line when applying.

- Fresher or HSC/Graduate qualification - Fluent English communication skills - Excellent verbal and written communication ability - Comfortable with fixed night shifts and rotational schedule - Ability to work in office environment full-time - Customer handling and problem-solving skills - Ability to work in fast-paced environment - Must reside in Kolkata or nearby area - Not a full-time student - Self-traveling capability not required - Technical degree holders not eligible

- Transport facility available within company boundary limits one side - Full-time permanent employment - Opportunity to work with international clients - Professional development in customer service - Fixed night shift with rotational weekly offs