AR Caller - Physician Billing (US Healthcare)

Role Overview Med-Metrix is hiring experienced AR Callers with a background in US Healthcare Physician Billing for its Chennai operations. This is a full-time permanent role suited for professionals with hands-on experience in healthcare accounts receivable, revenue cycle management, and insurance follow-ups in a BPO environment. Candidates who are comfortable working night shifts and have a solid understanding of US medical billing processes are encouraged to walk in. Key Responsibilities - Make outbound calls to insurance payers to verify claim status and resolve payment disputes - Perform timely AR follow-ups to ensure claims are processed and payments are collected - Handle denial management and initiate appeals for rejected or underpaid claims - Track and monitor claims through the full revenue cycle from submission to payment - Maintain accurate records of all AR activities, call outcomes, and claim statuses - Coordinate with internal teams to resolve billing discrepancies and escalate complex cases as needed Required Qualifications - 1 to 3 years of experience as an AR Caller in US Healthcare with a focus on Physician Billing - Minimum 1 year of experience in healthcare accounts receivable or collections in a BPO setting - Hands-on knowledge of medical billing, claims processing, AR follow-ups, denials, and appeals - Prior experience calling insurance companies (payers) for claim status verification and dispute resolution - Familiarity with Revenue Cycle Management tools and processes - Willingness and ability to work night shifts - Graduation is not mandatory Why Join Us Med-Metrix is a captive organisation offering competitive industry salaries, attractive performance incentives, and two-way cab facility, making it a rewarding and stable career move for experienced AR professionals in Chennai.

- 1 to 3 years of AR Calling experience in US Healthcare - Physician Billing knowledge mandatory - Minimum 1 year in healthcare AR or collections in a BPO environment - Experience with claims status verification and payment dispute calling - Knowledge of denial management and appeals process - Familiarity with Revenue Cycle Management - Must be willing to work night shifts - Graduation not required

- Two-way CAB facility - Performance-based incentives - Competitive salary as per industry standards - Stable captive organisation environment