AR Caller - Denials (Executive / Senior Executive)

Role Overview E-care India Pvt Ltd is hiring experienced AR Callers specialising in Denials management for its growing healthcare revenue cycle operations in Chennai. This is a full-time, work-from-office opportunity open to candidates with 6 months to 3 years of AR calling experience. The company is conducting interviews via Google Meet and is offering a joining bonus along with a range of attractive benefits. Key Responsibilities - Handle end-to-end AR calling for US healthcare clients with a focus on denials and rejections - Understand client requirements and adhere to project specifications and workflows - Follow up on unpaid or denied claims and work towards timely resolution - Perform eligibility verification, authorisation follow-ups, and insurance verification as required - Coordinate with internal teams to ensure accurate and efficient claims processing - Maintain thorough documentation of call outcomes and claim statuses Required Qualifications - Minimum 6 months to 3 years of hands-on AR calling experience in the US healthcare domain - Sound understanding of healthcare concepts including Medicare, medical billing, and denial management - Familiarity with RCM processes such as accounts receivable, appeals, and bundling - Good verbal and written communication skills in English - Ability to understand and execute client-specific project requirements - Graduation is not mandatory; candidates without a degree are also eligible to apply Why Join Us E-care India offers a structured rewards and recognition programme, performance-linked incentives, and a supportive work environment with free cab facilities and medical insurance. With 100 open positions and an immediate hiring drive underway, this is an excellent opportunity to advance your career in US healthcare BPO.

- 6 months to 3 years of AR calling experience in US healthcare - Knowledge of denial management, appeals, and accounts receivable processes - Familiarity with Medicare, medical billing, and RCM workflows - Experience with eligibility verification and insurance verification - Good English communication skills - Willingness to work from office in Chennai

- Joining bonus for all selected candidates - Attractive attendance and performance-based incentives - Free one-way cab drop for all employees and home drop facility for women employees - Fixed weekly off - Medical insurance coverage - Free refreshments at the workplace - Rewards and recognition programme