Admin Coordinator / Front Desk Manager

Role Overview Leap Gymnastics Academy (LGA), a pioneering sports initiative by JSW Group, is looking for a motivated Admin Coordinator and Front Desk Manager to join their Delhi centre at Qutub Institutional Area. This role is ideal for someone who thrives in a dynamic, client-facing environment and has a passion for sports administration. You will be the face of the academy, managing day-to-day operations and ensuring an exceptional experience for every client and visitor. Key Responsibilities - Receive and process booking inquiries from clients via phone, email, and in-person visits for gymnastics classes, workshops, and events - Maintain an accurate and up-to-date booking system covering new registrations, cancellations, and rescheduling requests - Develop and manage a master schedule for all gymnastics classes while coordinating with instructors and staff to handle substitutions and resolve conflicts - Act as the primary point of contact for clients, addressing queries, concerns, and feedback in a professional and courteous manner - Share detailed information on class programs, pricing structures, and facility offerings with both prospective and existing clients - Carry out general administrative duties including data entry, filing, document preparation, and maintaining equipment inventory records - Collaborate with team members to support smooth and efficient day-to-day operations at the gymnastics centre Required Qualifications - A university or college degree in management or a related discipline; additional administrative or customer service certification is an advantage - Demonstrated experience in an administrative or front-desk customer service role, preferably within a sports, fitness, or recreational organisation - Strong verbal and written communication skills with the ability to engage professionally with clients and colleagues - Excellent organisational ability with the capacity to manage multiple tasks and priorities simultaneously - Proficiency in computer applications including booking management tools, Microsoft Office Suite, and standard email platforms - Willingness and ability to work flexible hours including evenings and weekends as required by the centre Why Join Us Joining Leap Gymnastics Academy means being part of a nationally significant mission to grow gymnastics at the grassroots level while nurturing elite talent across India. You will work within the broader JSW Sports ecosystem, gaining exposure to one of India's most respected sports organisations.

- Degree in management or related field - Prior experience in administrative or customer service roles - Experience in sports or recreational settings is preferred - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and booking management tools - Ability to work flexible hours including evenings and weekends

- Opportunity to work with a leading sports organisation in India - Dynamic and growth-oriented work environment - Exposure to a first-of-its-kind gymnastics initiative by JSW Group