TECHNICAL SUPPORT ENGINEER

Position Overview The Technical Support Engineer will be responsible for providing specialized technical assistance in waterproofing works, supporting site engineers and clients, managing project activities and labor, and preparing quotations and work orders. This role requires strong technical knowledge, project management skills, and the ability to communicate effectively with both internal teams and external stakeholders. ---

Key Responsibilities -

Technical Support - Provide on-site and remote technical guidance to site engineers regarding waterproofing methods, materials, and best practices. - Assist clients with technical queries, ensuring solutions are practical, cost-effective, and compliant with industry standards. - Conduct site inspections to identify waterproofing

requirements

and propose suitable solutions. - Project Management - Plan, organize, and oversee waterproofing project activities to ensure timely completion. - Supervise labor teams, ensuring adherence to safety protocols and quality standards. - Coordinate with procurement and logistics teams to ensure timely availability of materials and equipment. - Documentation & Commercials - Prepare accurate quotations based on site requirements, material specifications, and labor costs. - Draft and issue work orders, ensuring clarity of scope, timelines, and deliverables. - Maintain detailed records of project progress, site reports, and client communications. - Quality & Compliance - Ensure all waterproofing works comply with company standards, client specifications, and relevant building codes. - Implement quality control measures and conduct periodic checks to guarantee durability and performance of waterproofing systems.

Requirements

Qualifications

&

Skills -

Bachelor’s degree/Diploma in Civil Engineering or related field. - Excellent project management and team leadership skills. - Strong communication and interpersonal

skills

for client and team interactions. - Ability to work under pressure and manage multiple projects simultaneously. -- Work Environment - Primarily site-based with occasional office work for documentation and client meetings.

and propose suitable solutions. - Project Management - Plan, organize, and oversee waterproofing project activities to ensure timely completion. - Supervise labor teams, ensuring adherence to safety protocols and quality standards. - Coordinate with procurement and logistics teams to ensure timely availability of materials and equipment. - Documentation & Commercials - Prepare accurate quotations based on site requirements, material specifications, and labor costs. - Draft and issue work orders, ensuring clarity of scope, timelines, and deliverables. - Maintain detailed records of project progress, site reports, and client communications. - Quality & Compliance - Ensure all waterproofing works comply with company standards, client specifications, and relevant building codes. - Implement quality control measures and conduct periodic checks to guarantee durability and performance of waterproofing systems.

Requirements

Qualifications

&

Skills -

Bachelor’s degree/Diploma in Civil Engineering or related field. - Excellent project management and team leadership skills. - Strong communication and interpersonal

skills

for client and team interactions. - Ability to work under pressure and manage multiple projects simultaneously. -- Work Environment - Primarily site-based with occasional office work for documentation and client meetings.