Salesforce AI Engineer

Rhythm Innovations is a leading product development company specializing in Risk and Compliance Management solutions. We are committed to delivering innovative and user centric technologies that empower businesses to navigate regulatory landscapes with confidence and efficiency. Our culture fosters creativity, collaboration, and excellence, making us a hub for talented individuals passionate about shaping the future of risk and

compliance management.

Rhythm Innovations is looking for an experienced and visionary Salesforce AI Architect to drive the design, development, and deployment of cutting-edge AI solutions that power our supply chain risk management and other innovative platforms. This role will play a pivotal part in enabling our customers to harness the power of AI for actionable insights, operational efficiency, and strategic decision-making.

Requirements

• Role & Responsibilities:

• Salesforce AI Model Building:

  • Design, configure, and optimize Salesforce Einstein models (Predictive models, Generative models).
  • Fine-tune Salesforce native AI models based on CRM data, including Sales, Service, and Marketing Cloud data.
  • Work with Salesforce Data Cloud to prepare high-quality datasets for AI use.

• Prompt Engineering:

  • Develop, test, and refine effective prompts for Salesforce Einstein GPT and custom GPT models (Flows, Apex code generation, knowledge article generation).
  • Build a prompt library for reusable AI-assisted solutions across sales, service, marketing, and dev teams.

• Einstein for Developers & AI Tool Utilization:

  • Use Einstein for Developers (pilot or GA) for Apex, Flow, and LWC code generation.
  • Implement AI-driven solutions for automating repetitive development tasks (e.g., Flow GPT, Apex GPT).
  • Integrate Salesforce AI tools with DevOps pipelines where possible.

• Innovation Initiatives:

  • Collaborate with required stakeholders to design Proofs of Concept (PoCs) using AI (new apps, CRM features, automation bots).
  • Evaluate new Salesforce AI releases and recommend pilots/adoption (Einstein Copilot, Prompt Studio, Model Builder).
  • Educate internal teams on prompt best practices and AI ethics.

• Required Skills:

• Strong experience with

Salesforce platform

(Sales Cloud, Service Cloud, Experience Cloud, Apex, Flows, LWC).

• Hands-on with

Einstein GPT

,

Prompt Studio

, and/or

Einstein Prediction Builder

.

• Good understanding of

AI/ML concepts

(fine-tuning, large language models, bias, training data).

• Familiarity with Salesforce metadata structure, API integration, and Data Cloud (CDP).
• Experience using tools like

ChatGPT

,

Copilot

,

FlowGPT

, or

Salesforce CodeGen

is a plus.

• Excellent written and verbal communication for prompt writing and documentation.

• Preferred Qualifications:

• Salesforce Certifications:

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified AI Associate
  • Salesforce Einstein Analytics and Discovery Consultant (preferred)

• Background in AI/ML engineering, NLP, data science, or related fields (bonus).

• Salesforce AI Model Building:
• Prompt Engineering:
• Einstein for Developers & AI Tool Utilization:
• Innovation Initiatives:
• Strong experience with Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Apex, Flows, LWC).
• Hands-on with Einstein GPT, Prompt Studio, and/or Einstein Prediction Builder.
• Good understanding of AI/ML concepts (fine-tuning, large language models, bias, training data).
• Familiarity with Salesforce metadata structure, API integration, and Data Cloud (CDP).
• Experience using tools like ChatGPT, Copilot, FlowGPT, or Salesforce CodeGen is a plus.
• Excellent written and verbal communication for prompt writing and documentation.
• Salesforce Certifications:
• Background in AI/ML engineering, NLP, data science, or related fields (bonus).