Recruitment Agency Manager
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Job Description
We are seeking an experienced and performance-driven Senior Recruitment Operations Manager to oversee our recruitment operations. This strategic role will involve managing a team of recruiters, ensuring delivery excellence, client satisfaction, and operational efficiency. You will play a key role in optimising recruitment processes, managing client accounts, and scaling business outcomes. Recruitment Operations Leadership Manage end-to-end recruitment operations for domestic and international clients. Execute high-volume (bulk), lateral, and leadership hiring within TAT and cost metrics. Standardize recruitment workflows, KPIs, and quality benchmarks. Team Management & Development Lead and mentor a team of 10–15 recruiters and team leads. Set and track performance targets, conduct reviews, and initiate training programs. Foster high-performance and ownership-driven culture. Client Relationship Management Act as SPOC for key clients, manage escalations, and conduct reviews meetings. Ensure SLA adherence, gather feedback, and customize hiring strategies as needed.
Requirements
Experience:
6–8 years in recruitment operations, preferably in a staffing agency. Industry Exposure: BPO, KPO, Call Center, BFSI, and US Staffing (preferred). Team Handling: Prior
experience
in managing recruitment teams. Tools: Proficiency in Naukri, Monster, LinkedIn, Indeed, and ATS/CRM systems.
Skills:
Excellent communication, leadership, negotiation, and analytical skills.
Education:
Graduate/Postgraduate in HR, Business Administration, or related field. Mindset: Result-oriented, metrics-driven, and adaptable to a fast-paced environment.
Benefits
Fixed Salary: ₹15,000 to ₹30,000 per month (based on experience) Attractive Performance-Based Incentives Opportunity to work with leading domestic and international clients Career growth into strategic leadership positions Supportive and collaborative work environment Continuous learning and skill development opportunities
Key Requirements & Skills
Experience:
6–8 years in recruitment operations, preferably in a staffing agency. Industry Exposure: BPO, KPO, Call Center, BFSI, and US Staffing (preferred). Team Handling: Prior
experience
in managing recruitment teams. Tools: Proficiency in Naukri, Monster, LinkedIn, Indeed, and ATS/CRM systems.
Skills:
Excellent communication, leadership, negotiation, and analytical skills.
Education:
Graduate/Postgraduate in HR, Business Administration, or related field. Mindset: Result-oriented, metrics-driven, and adaptable to a fast-paced environment.
Benefits
Fixed Salary: ₹15,000 to ₹30,000 per month (based on experience) Attractive Performance-Based Incentives Opportunity to work with leading domestic and international clients Career growth into strategic leadership positions Supportive and collaborative work environment Continuous learning and skill development opportunities
Benefits & Perks
Fixed Salary: ₹15,000 to ₹30,000 per month (based on experience) Attractive Performance-Based Incentives Opportunity to work with leading domestic and international clients Career growth into strategic leadership positions Supportive and collaborative work environment Continuous learning and skill development opportunities
Frequently Asked Questions
How to apply for Recruitment Agency Manager at Shaadi.com?
Click the "Apply via CareerScan" button on this page.
What is the salary for this role?
The salary for this role is 1.8-3.6 LPA per annum.
What experience is required?
Senior of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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