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Job Description
Seeking a visionary, strategic, and hands-on leader to build and lead GAP Group’s new hospitality vertical from the ground up. This role demands a high-performance professional with expertise in hospitality operations, branding, guest experience, and full-scale project execution across hotels, food courts, and lifestyle memberships. Must possess ownership, sharp execution capability, and long-term brand-building vision. Location: Ahmedabad, Gujarat Travel: As required for on-site supervision, vendor meetings, and operational oversight Work Mode: Full-time, on-site
Skills
and Attributes
- and Attributes:
- High ownership, proactive, and strategic thinking
- Strong leadership and team-building ability
- Keen understanding of guest
experience
and brand positioning
- and brand positioning
- Operationally sound with
experience
managing P&L, staffing, and vendor coordination
- managing P&L, staffing, and vendor coordination
- Detail-oriented with a passion for service excellence
- Comfortable navigating compliance, licensing, and hospitality regulations
- Innovative mindset for membership programs and loyalty strategy Technical Proficiency:
- Hospitality tech platforms (e.g., CRM, reservation tools, POS systems)
- Google Suite, Microsoft Office
- Familiarity with digital guest feedback, loyalty, and analytics platforms Day-to-Day
Responsibilities:
- Lead the development, launch, and ongoing management of the hospitality vertical including hotels, food courts, and private membership clubs
- Define and execute the GAP Hospitality brand strategy, guest journey, and operational SOPs
- Oversee end-to-end operations, budgeting, staffing, and customer
experience
initiatives
- initiatives
- Drive partnerships with high-value vendors, brands, and local ecosystems
- Build a tech-enabled hospitality environment focused on efficiency and delight
- Ensure compliance with government regulations, licenses, and operational readiness
- Collaborate with internal teams and leasing partners to align hospitality goals with the broader real estate vision
Requirements
•
Experience:
5+ years in hospitality leadership (hotels, clubs, F&B, or hospitality consulting)
- 5+ years in hospitality leadership (hotels, clubs, F&B, or hospitality consulting)
- Language: Exceptional English communication and stakeholder engagement
skills
- Tech-Savvy: Comfortable with CRM, reservation systems, digital operations, and guest analytics
- Background: Proven track record in launching or scaling hospitality ventures
- Proven
experience
in dealing with corporate clients, including international firms (e.g., Japanese companies), with the ability to understand client needs, structure rates, and negotiate long-term leases
- in dealing with corporate clients, including international firms (e.g., Japanese companies), with the ability to understand client needs, structure rates, and negotiate long-term leases
- Strong background in leasing and partnership development with banks and major franchise brands (e.g., McDonald's, QSR chains, etc.)
Benefits
- Competitive salary based on
experience
- Long-term leadership role with brand-building authority
- Opportunity to shape hospitality in India’s first smart city
- Work alongside senior leadership with autonomy and creative freedom
Key Requirements & Skills
Skills
and Attributes
- and Attributes:
- High ownership, proactive, and strategic thinking
- Strong leadership and team-building ability
- Keen understanding of guest
experience
and brand positioning
- and brand positioning
- Operationally sound with
experience
managing P&L, staffing, and vendor coordination
- managing P&L, staffing, and vendor coordination
- Detail-oriented with a passion for service excellence
- Comfortable navigating compliance, licensing, and hospitality regulations
- Innovative mindset for membership programs and loyalty strategy Technical Proficiency:
- Hospitality tech platforms (e.g., CRM, reservation tools, POS systems)
- Google Suite, Microsoft Office
- Familiarity with digital guest feedback, loyalty, and analytics platforms Day-to-Day
Responsibilities:
- Lead the development, launch, and ongoing management of the hospitality vertical including hotels, food courts, and private membership clubs
- Define and execute the GAP Hospitality brand strategy, guest journey, and operational SOPs
- Oversee end-to-end operations, budgeting, staffing, and customer
experience
initiatives
- initiatives
- Drive partnerships with high-value vendors, brands, and local ecosystems
- Build a tech-enabled hospitality environment focused on efficiency and delight
- Ensure compliance with government regulations, licenses, and operational readiness
- Collaborate with internal teams and leasing partners to align hospitality goals with the broader real estate vision
Requirements
•
Experience:<
Benefits & Perks
- Competitive salary based on
experience
- Long-term leadership role with brand-building authority
- Opportunity to shape hospitality in India’s first smart city
- Work alongside senior leadership with autonomy and creative freedom
Frequently Asked Questions
How to apply for Head of Hospitality at GAP Group?
Click the "Apply via CareerScan" button on this page.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
13+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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Head of Hospitality
GAP Group · Ahmedabad