Front Office Associate

Role Overview Radisson Hotel Group is seeking a Front Office Associate to join our guest services team at the Radisson Blu Marina Hotel in Connaught Place, Delhi. You will support the front office department, helping deliver exceptional guest experiences and making every moment matter. Our mission is to lead hospitality by fostering a culture of empathy, patience, and excellence. Key Responsibilities - Support the daily operations of the front office and guest relations department - Work proactively to improve guest satisfaction, comfort, and query resolution - Assist in delivering hotel front office initiatives and business targets - Help supervise and support team members to foster a high-performance culture - Manage and control desk inventory, front office costs, and supply levels - Maintain professional relationships with guests, vendors, and stakeholders - Ensure compliance with local legislation and planned guest engagement programs Required Qualifications - Prior experience in front office operations or guest services in hospitality - Strong communication and interpersonal skills to engage with diverse guests - Proficiency in hospitality IT systems and front-desk software platforms - Demonstrated problem-solving abilities and patient, empathetic attitude - Ability to work in a demanding hospitality environment with high energy Why Join Us At Radisson Hotel Group, we believe people are our greatest asset and offer exceptional opportunities for career advancement. Be part of one of the world's most inspired hotel companies with a fun, supportive work culture.