Field Technician

Field Technician (Installation & Service) Location: Baner, Pune, Maharashtra Type: Full-time | Field-based

Experience:

1 to 3 years preferred About scanO At scanO, we're building the future of preventive dentistry with AI-powered oral health screening solutions. Our flagship product, scanO air, is transforming how clinics, hospitals, corporates, and communities detect oral health issues quickly, accurately, and contact-free. --- Who We're Looking For We don't care about your educational background. What matters to us is: Positive attitude and willingness to learn Ready to travel across India at short notice Responsible, professional, and customer-friendly Curious about electronics and how devices work Interested in learning hardware servicing and basic soldering (training provided) Comfortable working independently at client locations --- Your Role You will be the on-ground face of scanO, responsible for activating, installing, servicing, and supporting scanO air devices at customer locations. Note: Devices are shipped directly to customer locations via courier. Your responsibility is to reach the site, unbox, activate, configure, and ensure the device is fully operational. ---

Key Responsibilities

Visit customer locations to install and activate scanO air devices Unbox, assemble, configure, calibrate, and test the device Conduct a basic product walkthrough for clinic and hospital staff Perform preventive maintenance and on-site servicing when required Diagnose and resolve basic hardware issues Learn and support basic repair work, including wire replacements and soldering Maintain installation and service reports Collect customer feedback after installation or service visits Coordinate with the Technical and Operations teams for advanced issues Support scanO roadshows, exhibitions, product demonstrations, and field events across India ---

Requirements

Prior

experience

in field service, hardware installation, technical support, or device servicing is preferred Comfortable with electronics, power connections, cables, ports, and basic system setup Interest in repairing and troubleshooting hardware devices Must own a smartphone; a two-wheeler is preferred Willingness to travel extensively across India Fluent in Hindi; basic English is preferred Customer-friendly with good communication

skills

---

What We Offer

Fixed salary + Travel Allowance + Performance Incentives Complete on-the-job training, including hardware servicing and soldering Uniform, toolkit, and onboarding support Opportunity to grow into Technical Support, Operations, or Field Service leadership roles Work with cutting-edge AI technology transforming preventive healthcare

Requirements

Comfortable with electronics, power connections, cables, ports, and basic system setup Interest in repairing and troubleshooting hardware devices Must own a smartphone; a two-wheeler is preferred Willingness to travel extensively across India Fluent in Hindi; basic English is preferred Customer-friendly with good communication

skills

Benefits

Fixed salary + Travel Allowance + Performance Incentives Complete on-the-job training, including hardware servicing and soldering Uniform, toolkit, and onboarding support Opportunity to grow into Technical Support, Operations, or Field Service leadership roles Work with cutting-edge AI technology transforming preventive healthcare

Diagnose and resolve basic hardware issues Learn and support basic repair work, including wire replacements and soldering Maintain installation and service reports Collect customer feedback after installation or service visits Coordinate with the Technical and Operations teams for advanced issues Support scanO roadshows, exhibitions, product demonstrations, and field events across India ---

Requirements

Prior

experience

in field service, hardware installation, technical support, or device servicing is preferred Comfortable with electronics, power connections, cables, ports, and basic system setup Interest in repairing and troubleshooting hardware devices Must own a smartphone; a two-wheeler is preferred Willingness to travel extensively across India Fluent in Hindi; basic English is preferred Customer-friendly with good communication

skills

---

What We Offer

Fixed salary + Travel Allowance + Performance Incentives Complete on-the-job training, including hardware servicing and soldering Uniform, toolkit, and onboarding support Opportunity to grow into Technical Support, Operations, or Field Service leadership roles Work with cutting-edge AI technology transforming preventive healthcare

Requirements

Comfortable with electronics, power connections, cables, ports, and basic system setup Interest in repairing and troubleshooting hardware devices Must own a smartphone; a two-wheeler is preferred Willingness to travel extensively across India Fluent in Hindi; basic English is preferred Customer-friendly with good communication

skills

Benefits

Fixed salary + Travel Allowance + Performance Incentives Complete on-the-job training, including hardware servicing and soldering Uniform, toolkit, and onboarding support Opportunity to grow into Technical Support, Operations, or Field Service leadership roles Work