Customer Support Executive

Role Overview Teleperformance is seeking a Customer Support Executive to join our international support division in Gurugram. In this role, you will provide premier omnichannel support to top global companies, ensuring outstanding customer experiences. Our mission is to connect businesses with their customers through advanced technologies and a dedicated global workforce. Key Responsibilities - Handle customer inquiries and resolve issues across multiple communication channels - Deliver exceptional customer service in compliance with company quality standards - Communicate clearly and professionally with international clients and customers - Troubleshoot technical or non-technical queries and escalate complex issues appropriately - Maintain accurate records of customer interactions and service requests in the CRM - Collaborate with team members and supervisors to meet team performance targets Required Qualifications - Strong verbal and written English communication skills with a professional demeanor - Basic computer proficiency and familiarity with customer service tools or CRM systems - High school diploma or equivalent educational qualification - Customer-centric attitude with strong active listening and problem-solving skills - Ability to adapt to a dynamic, fast-paced work environment Why Join Us At Teleperformance, we provide a supportive and inclusive culture where your career development is our priority. Enjoy world-class training, comprehensive benefits, and an environment that celebrates your achievements.