Customer Service Executive

Role Overview Tata Capital is seeking an energetic Customer Service Executive to join our retail lending operations in Bengaluru. Under the guidance of an experienced manager, you will build relationships with customers, process loan documentation, and support financial disbursements. Start your career with a trusted brand committed to helping Indians grow their wealth. Key Responsibilities - Identify prospective customers for potential retail lending and financial business under manager guidance - Collect and validate loan application documents in compliance with organizational guidelines - Log loan cases into the core financial system following standard operating procedures - Support the complete verification and disbursement process to ensure timely transactions - Meet required loan sanction and conversion ratios as specified by the business unit - Cross-sell multiple banking and credit products to existing customers based on their needs - Assist in empaneling new vendors and ensure compliance with RBI and internal audit regulations Required Qualifications - Under Graduate or Graduate degree in any discipline - Zero to one year of experience, making this a great opportunity for fresh graduates - Basic understanding of retail banking, financial products, and documentation - Strong interpersonal, communication, and relationship-building skills - High degree of integrity, process orientation, and attention to detail Why Join Us Grow your career in the financial services sector with Tata Capital, a company known for its integrity and customer-centric culture. We offer training, mentoring, and clear paths for professional advancement.