Customer Service Executive

Role Overview Tata Capital is looking for a motivated Customer Service Executive to join our retail finance division in Bengaluru. You will work closely with team supervisors to identify client prospects, validate documents, and drive loan processing. Join us to help deliver trusted financial solutions that make a positive difference in customers' lives. Key Responsibilities - Support the customer service and sales teams in identifying prospects for financial products - Collect, review, and validate customer documentation in accordance with credit norms - Log loan cases into the system following the defined standard operating procedures - Track cases through the underwriting pipeline to ensure timely loan disbursements - Meet target customer acquisition and product cross-selling metrics - Assist in building relationships with corporate vendors and channel partners - Ensure strict adherence to RBI guidelines, internal compliance policies, and audit rules Required Qualifications - Under Graduate or Graduate degree in any discipline - No prior experience required, open to fresh graduates - Basic knowledge of retail lending, documentation, and compliance processes - Good verbal and written communication skills - Customer-first attitude with strong problem-solving abilities Why Join Us Tata Capital offers a supportive and values-driven workplace where you can learn from industry experts. We provide extensive training programs to help you succeed in the banking and finance sector.