Customer Service Executive

Role Overview Tata Capital is seeking a motivated Customer Service Executive in Bengaluru to support customer acquisition, document validation, and loan disbursement processes. In this entry-level role, you will work under the guidance of experienced managers to manage vendor relationships, cross-sell financial products, and ensure compliance with regulatory standards. Join our team to start a rewarding career in financial services. Key Responsibilities - Identify potential business customers and generate leads under the guidance of the supervisor - Collect, verify, and validate customer documentation in accordance with organizational norms - Log application cases into the system and follow the standard operating procedures for disbursements - Meet the designated sanction ratio and target metrics as required by the organization - Address customer inquiries and cross-sell multiple financial products to meet customer needs - Assist in the empanelment of new vendors and foster strong business relationships with them - Ensure strict compliance with all internal audit standards and RBI regulations - Collaborate with the credit and operations teams to resolve customer processing issues Required Qualifications - Under Graduate or Graduate degree in any discipline - Freshers are welcome to apply; basic knowledge of retail finance is an advantage - Good interpersonal, communication, and relationship-building skills - Basic computer proficiency and experience with data entry or CRM tools - Detail-oriented mindset with high integrity and compliance awareness Why Join Us Tata Capital offers a collaborative, values-driven workspace with structured training programs for freshers. You will have the opportunity to learn from industry experts and accelerate your career in banking and financial services.