Content Assistant, Amazon

Role Overview Amazon is seeking a detail-oriented Content Assistant in Chennai to perform quality assurance checks on Kindle e-book digital content. You will identify and validate formatting and text errors to ensure an outstanding customer reading experience. Join us to contribute to our client-focused digital media operations. Key Responsibilities - Perform quality checks on Kindle e-book digital content to identify and validate errors. - Follow standard operating procedures (SOPs) to audit content formatting and display issues. - Utilize specialized software tools for quality assurance, editing, and data capture. - Monitor compliance with key metrics like productivity, defect percentage, and latency SLAs. - Coordinate with publishers and vendor managers to report issues and give status updates. - Review adult and explicit content from a clinical perspective with high maturity. - Propose process improvement ideas to streamline quality check workflows. Required Qualifications - Bachelor's degree in any field of study. - High attention to details and excellent written and verbal English communication. - Basic computer proficiency and adaptability to learn new internal software tools. - Ability to work as an individual contributor in a metric-driven environment. Why Join Us Amazon offers a diverse, inclusive, and empowering culture where you can make a difference. Enjoy career growth opportunities with one of the world's most innovative companies.