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Job Description
Platform Architecture & Optimization: Lead the design, development, and optimization of the bulk SMS platform, ensuring it operates efficiently, scalably, and reliably. Drive improvements in system performance and SMS delivery.
- Platform Architecture & Optimization: Lead the design, development, and optimization of the bulk SMS platform, ensuring it operates efficiently, scalably, and reliably. Drive improvements in system performance and SMS delivery.
- Technical Leadership: Showcase leadership in the development and execution of technical strategies to improve messaging throughput, reduce delivery latency, and optimize routing protocols.
- System Monitoring & Troubleshooting: Monitor and manage the health of the SMS platform, identifying and resolving any technical issues that may arise. Proactively prevent downtime, message delivery failures, and other performance bottlenecks.
- SMS Protocols & Integration: Work with internal teams and external partners to optimize integration points, supporting various SMS delivery protocols (e.g., SMPP, HTTP/S, and others) and ensuring smooth API integration with customer systems.
- Automation & Tooling: Design and build automation frameworks and tools to simplify deployment, monitoring, and maintenance processes for SMS systems.
- Scalability & Reliability: Design and implement solutions to handle high message volumes efficiently while ensuring the platform's scalability. Focus on increasing the platform's fault tolerance and uptime.
- Collaboration with Cross-Functional Teams: Work closely with engineering, and customer success teams to deliver impactful solutions, resolve issues, and ensure alignment with business requirements.
- Compliance & Security: Ensure the SMS platform adheres to regulatory requirements, including GDPR, SMS opt-in/opt-out policies, data privacy, and security standards.
- Vendor & Partner Management: Manage relationships with SMS aggregators, third-party service providers, and telecom partners. Collaborate on new initiatives, resolve any issues, and optimize routes for better delivery performance.
Requirements
Extensive knowledge of SMS delivery protocols (SMPP, HTTP/S, etc.).
- Extensive knowledge of SMS delivery protocols (SMPP, HTTP/S, etc.).
- Strong expertise in building, deploying, and optimizing large-scale communication platforms.
- Proficiency in system monitoring, automation, and performance tuning. ·
Experience
with distributed systems, cloud platforms (AWS, Azure, GCP), and microservices architecture.
- with distributed systems, cloud platforms (AWS, Azure, GCP), and microservices architecture.
- Expertise in scripting and programming languages (e.g., Python, Java, Go, or similar)
Experience
with telecom industry standards and regulations, particularly in SMS messaging and mobile networks.
- with telecom industry standards and regulations, particularly in SMS messaging and mobile networks.
- Familiarity with large-scale cloud infrastructure and managing high availability. ·
Experience
in designing fault-tolerant systems and improving the efficiency of communication workflows.
- in designing fault-tolerant systems and improving the efficiency of communication workflows.
- Ability to troubleshoot complex platform issues and optimize messaging systems under high traffic conditions.
- Comfortable working in a fast-paced, evolving environment with shifting priorities.
Key Requirements & Skills
Requirements
Extensive knowledge of SMS delivery protocols (SMPP, HTTP/S, etc.).
- Extensive knowledge of SMS delivery protocols (SMPP, HTTP/S, etc.).
- Strong expertise in building, deploying, and optimizing large-scale communication platforms.
- Proficiency in system monitoring, automation, and performance tuning. ·
Experience
with distributed systems, cloud platforms (AWS, Azure, GCP), and microservices architecture.
- with distributed systems, cloud platforms (AWS, Azure, GCP), and microservices architecture.
- Expertise in scripting and programming languages (e.g., Python, Java, Go, or similar)
Experience
with telecom industry standards and regulations, particularly in SMS messaging and mobile networks.
- with telecom industry standards and regulations, particularly in SMS messaging and mobile networks.
- Familiarity with large-scale cloud infrastructure and managing high availability. ·
Experience
in designing fault-tolerant systems and improving the efficiency of communication workflows.
- in designing fault-tolerant systems and improving the efficiency of communication workflows.
- Ability to troubleshoot complex platform issues and optimize messaging systems under high traffic conditions.
- Comfortable working in a fast-paced, evolving environment with shifting priorities.
Frequently Asked Questions
How to apply for Product Specialist at Alendei?
Click the "Apply via CareerScan" button on this page.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
5 years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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