Operations Manager - Mumbai

We are seeking a commercially sharp, detail-oriented Operations Manager to lead and scale Biome’s city/ regional operations. This role demands meticulous planning and continuous monitoring to ensure vendor development, cost-efficient project execution, and flawless delivery across interiors, modular furniture installations, and events. Vendor Development & Management Identify, onboard, and nurture local vendors (fabricators, contractors, event partners, logistics providers). Negotiate commercial terms and contracts to achieve competitive pricing and service quality. Establish and monitor SLAs and KPIs to ensure performance and cost control. Project Planning, Execution & Monitoring Create detailed project plans with clear timelines, budgets, and resource allocations. Track progress daily against milestones; identify risks early and implement corrective actions. Coordinate with design, production, and client teams for seamless delivery. Oversee site operations, including material delivery, workforce scheduling, and compliance with health & safety norms. Commercial & Financial Management Own project-level P&L: prepare budgets, track costs, and safeguard profitability. Analyse vendor quotes and project financials to drive cost-effective solutions without compromising quality. Identify opportunities to improve margins through process efficiencies and smart sourcing. Stakeholder & Client Engagement Act as the on-ground representative of Biome for clients, architects, and event organisers. Build strong relationships with key customers and partners to encourage repeat business and referrals. Operations & Process Control Implement SOPs and operational best practices for consistency and scalability. Provide regular monitoring reports and performance dashboards to management. Sustainability & Compliance Uphold Biome’s sustainability values in all vendor practices and project execution. Ensure compliance with local regulations, health & safety, and environmental norms.

Requirements

Graduate in Engineering / Architecture / Construction Management or related field; MBA a plus. 5–8 years’

experience

in operations/project management in interiors, construction, events, or allied industries. Proven track record in meticulous project planning, real-time monitoring, commercial negotiations, budgeting, and P&L management. Strong analytical, problem-solving, and vendor management skills. Willingness to travel within the region and work on-site as required Meticulous planner with exceptional attention to detail and strong monitoring discipline. Strong commercial acumen with ability to balance cost, quality, and timelines. Hands-on and execution-driven with a bias for action. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, startup environment.

Graduate in Engineering / Architecture / Construction Management or related field; MBA a plus. 5–8 years’

experience

in operations/project management in interiors, construction, events, or allied industries. Proven track record in meticulous project planning, real-time monitoring, commercial negotiations, budgeting, and P&L management. Strong analytical, problem-solving, and vendor management skills. Willingness to travel within the region and work on-site as required Meticulous planner with exceptional attention to detail and strong monitoring discipline. Strong commercial acumen with ability to balance cost, quality, and timelines. Hands-on and execution-driven with a bias for action. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, startup environment.