Legal Technology Engineer

Legal Technology Engineer

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

What will you be doing?

The Legal Technology Engineer is responsible for designing, building, testing, deploying, and maintaining technology solutions that improve the efficiency, scalability, and effectiveness of the Legal & Compliance function.

Reporting to the Head of Legal Operations and working closely with the full Legal & Compliance and Legal Operations teams, this role serves as the department's primary technical builder, developing AI-powered solutions, workflow automations, integrations, applications, and reporting capabilities that enable modern legal service delivery.

The ideal candidate combines strong technical skills with an understanding of legal processes and a passion for leveraging emerging technologies to solve business problems. This individual thrives in a hands-on environment and enjoys rapidly translating ideas into practical solutions that deliver measurable business value.

Job Responsibilities

AI Agent Development & Optimization

• Design, build, test, and deploy AI agents and AI-powered workflows supporting Legal & Compliance operations.
• Configure prompts, workflows, retrieval logic, knowledge sources, escalation rules, and validation checkpoints.
• Develop human-in-the-loop workflows to ensure accuracy and appropriate legal oversight.
• Monitor agent performance and continuously improve agent quality, reliability, and adoption.
• Build proofs-of-concept and rapidly prototype new AI capabilities for legal use cases.
• Configure and maintain retrieval-augmented generation (RAG) solutions and intelligent search capabilities.
• Support implementation of AI solutions across contracting, compliance, legal intake, legal research, matter management, and knowledge management workflows.

Workflow Automation & Application Development

• Develop and maintain automated workflows that streamline legal and compliance processes.
• Build intake solutions, approval workflows, routing mechanisms, notification systems, document-generation processes, and self-service legal tools.
• Translate business requirements into scalable technical solutions.
• Establish reusable automation components and development standards.
• Quickly iterate and enhance solutions based on stakeholder feedback and usage metrics.

Legal Technology Platform Development

• Configure, administer, and enhance legal technology platforms.
• Develop workflows and functionality within matter management, contract lifecycle management, document management, and e-signature systems.
• Create custom solutions that improve user experience and reduce manual effort.
• Participate in system upgrades, testing, releases, and platform enhancements.
• Troubleshoot technical issues and implement effective solutions.

Systems Integration & Data Engineering

• Optimize and integrate the Legal Technology ecosystem, including matter management, contract lifecycle management, e-billing, IP management, document repositories, and productivity platforms.
• Build and maintain integrations across legal, compliance, finance, procurement, CRM, and enterprise systems.
• Develop API-based connections and data flows between applications.
• Establish a modern legal data and knowledge infrastructure to improve accessibility, searchability, and decision-making.
• Support data migration, transformation, validation, and synchronization efforts.
• Design and maintain structured data models that enable automation, reporting, and AI capabilities.

Technical Enablement & User Support

• Provide technical support and troubleshooting for legal technology users.
• Develop user documentation, technical documentation, and training materials.
• Assist with implementation and launch of new technologies and automation solutions.
• Gather user feedback and translate enhancement requests into future development initiatives.

Analytics & Reporting

• Design dashboards and operational reporting solutions.
• Develop metrics that track process efficiency, technology adoption, workflow performance, and automation impact.
• Create visualizations and reporting tools that support data-driven decision making.
• Analyze usage patterns and identify opportunities for continuous improvement.

Qualifications

Requirements

• 3-7 years of experience in software development, systems engineering, automation, legal technology, business applications, or a related technical discipline.
• Experience designing and building workflow automations and business applications.
• Experience working with APIs, integrations, data models, and SaaS platforms.
• Demonstrated ability to convert business requirements into technical solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder-management abilities.

Preferred

• Experience with Microsoft Copilot Studio, Power Platform, Power Automate, Azure AI, Azure OpenAI, or similar technologies.
• Experience building AI agents, chatbots, prompt-driven workflows, or generative AI applications.
• Experience with legal technology platforms, including matter management, CLM, e-signature, legal intake, and knowledge management solutions.
• Experience with Python, SQL, JavaScript or TypeScript, REST APIs, data integration platforms.
• Familiarity with retrieval-augmented generation (RAG), vector search, knowledge management, or LLM-based applications.
• Understanding of legal operations, contract lifecycle management, or in-house legal workflows.

Circana Behavior

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.