HR Generalist

ProCreator is looking for an HR Generalist / People Operations professional to own and drive core HR operations across the employee lifecycle, while helping strengthen people processes, employee experience, policy governance, and hiring coordination. This role is ideal for someone who is hands-on, process-oriented, and comfortable managing day-to-day HR operations independently. The person will play a key role in ensuring smooth onboarding, employee record management, attendance and leave administration, payroll inputs, engagement initiatives, policy execution, and exit formalities. Alongside this, the role will also support recruitment governance and collaborate closely with the recruiter and hiring stakeholders to ensure process adherence and business continuity. While the role is primarily an individual contributor position, the person may oversee one recruiter and is expected to step into hiring execution when recruitment volumes or business priorities demand it.

Key Responsibilities

• Core HR Operations Own end-to-end employee lifecycle administration from post-offer handover through onboarding, active employment, and exits Manage employee records, letters, workflows, approvals, and documentation through HR systems, especially Zoho People Handle joining formalities including employment documents, NDA, code of conduct, KYC, bank details, background verification coordination, and induction readiness Coordinate with internal stakeholders such as IT for asset allocation, ID creation, access setup, RFID cards, and other onboarding

requirements

Administer leave, attendance, holiday calendars, attendance regularizations, special leave creation, and exception handling Provide accurate monthly payroll inputs to the Accounts team and support resolution of employee queries related to attendance, leave, payroll inputs, and employee records Maintain HR documentation required for audits, compliance, and insurance-related processes 2) People Processes and Employee

Experience

Drive probation confirmations, salary revision documentation, promotions, role changes, and related employee lifecycle actions Act as a reliable first point of contact for employee queries related to HR policies, insurance, documentation, and routine employment matters Plan and coordinate employee engagement initiatives including birthdays, work anniversaries, festive celebrations, team activities, culture-building efforts, and internal learning sessions Support employee well-being initiatives, feedback surveys, POSH-related coordination, and periodic learning and development facilitation Ensure a smooth, professional, and employee-friendly HR

experience

across key people touchpoints 3) Employee Relations and Governance Support managers on policy interpretation, employee discipline matters, notice period discussions, underperformance cases, and other sensitive people issues, escalating when necessary Maintain and update employee handbook, leave policy, code of conduct, and day-to-day HR process documentation Help strengthen governance by ensuring HR processes are followed consistently and documentation is maintained accurately Own HR workflow updates, template changes, automation requests, and coordination with system partners for issue resolution 4) Recruitment Coordination and Business Support Provide recruitment governance support by coordinating hiring intake, role approvals, interview process adherence, and hiring progress tracking with stakeholders Partner with the recruiter and hiring managers on offer approvals, parity checks, onboarding readiness, and seamless handover from recruitment to people operations Support hiring execution directly during peak hiring periods or when business needs require additional recruitment bandwidth Ensure recruitment ownership is approached with flexibility and collaboration, rather than as a rigidly separated function

Requirements

Must-Have

Skills

and

Experience

4–5 years of relevant

experience

in HR operations, people operations, or HR generalist roles Strong hands-on

experience

managing the employee lifecycle from onboarding to exit Working knowledge of HRMS platforms, preferably Zoho People Solid

experience

in onboarding, HR documentation, leave and attendance management, payroll input coordination, and employee records management Ability to independently handle employee queries and routine people operations matters in a timely and professional manner Good understanding of HR policies, process documentation, compliance coordination, and governance practices

Experience

supporting employee engagement initiatives and people

experience

programs

Administer leave, attendance, holiday calendars, attendance regularizations, special leave creation, and exception handling Provide accurate monthly payroll inputs to the Accounts team and support resolution of employee queries related to attendance, leave, payroll inputs, and employee records Maintain HR documentation required for audits, compliance, and insurance-related processes 2) People Processes and Employee

Experience

Drive probation confirmations, salary revision documentation, promotions, role changes, and related employee lifecycle actions Act as a reliable first point of contact for employee queries related to HR policies, insurance, documentation, and routine employment matters Plan and coordinate employee engagement initiatives including birthdays, work anniversaries, festive celebrations, team activities, culture-building efforts, and internal learning sessions Support employee well-being initiatives, feedback surveys, POSH-related coordination, and periodic learning and development facilitation Ensure a smooth, professional, and employee-friendly HR

experience

across key people touchpoints 3) Employee Relations and Governance Support managers on policy interpretation, employee discipline matters, notice period discussions, underperformance cases, and other sensitive people issues, escalating when necessary Maintain and update employee handbook, leave policy, code of conduct, and day-to-day HR process documentation Help strengthen governance by ensuring HR processes are followed consistently and documentation is maintained accurately Own HR workflow updates, template changes, automation requests, and coordination with system partners for issue resolution 4) Recruitment Coordination and Business Support Provide recruitment governance support by coordinating hiring intake, role approvals, interview process adherence, and hiring progress tracking with stakeholders Partner with the recruiter