Finance Lead - Client Business Partner

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Summary

The Finance Lead will lead financial planning, analysis, and reporting for a Facilities Management client account within JLL's Real Estate Management Services (REMS) division. This role serves as the primary finance business partner to the client, providing strategic insights, driving budgeting and forecasting processes, and ensuring accurate financial reporting and billing operations. The Finance Manager will manage client stakeholder relationships, coordinate with external client finance teams, and lead a team of finance professionals supporting the account.

Key Responsibilities

Strategic Financial Planning & Business Partnership

Develop and execute financial strategies aligned with client objectives and service delivery goals

Partner with client leadership and JLL operations teams to drive business decisions through financial insights and performance analysis

Lead annual budgeting processes and quarterly forecasting cycles, incorporating business drivers and market trends

Provide strategic recommendations on cost optimization, pricing strategies, and service delivery models

Client Management & Stakeholder Engagement

Serve as the primary finance point of contact for external client finance teams and senior stakeholders

Present financial performance reports, variance analyses, and business insights to client leadership

Manage client expectations regarding financial deliverables, billing accuracy, and reporting timelines

Build and maintain strong relationships with client finance departments to ensure seamless coordination

Financial Reporting & Analysis

Oversee monthly, quarterly, and annual financial reporting for the client account

Conduct comprehensive variance analysis against budgets and forecasts, identifying trends and root causes

Prepare executive-level financial presentations and dashboards for internal and external stakeholders

Ensure compliance with accounting standards, JLL policies, and client-specific reporting requirements

Billing, Invoicing & Revenue Management

Oversee client billing processes, ensuring accuracy and timeliness of invoices

Resolve billing disputes and coordinate with operations teams on pricing and contract terms

Monitor revenue recognition and accounts receivable performance

Team Leadership & Development

Lead and mentor finance analysts and other team members supporting the account

Allocate responsibilities, set performance objectives, and conduct regular performance reviews

Foster a culture of continuous improvement and professional development within the finance team

Systems & Process Improvement

Drive automation and process enhancements to improve financial reporting efficiency

Ensure effective utilization of ERP systems and financial tools to support account management

Required Qualifications & Experience

Education

Chartered Accountant (CA), Certified Public Accountant (CPA), MBA in Finance, or equivalent professional qualification required

Experience

8–12 years of progressive finance experience, with at least 3–4 years in a managerial or business partnering role

Demonstrated experience managing external client relationships and coordinating with client finance teams

Proven track record in financial planning, budgeting, forecasting, and variance analysis

Experience leading and developing finance teams

Industry Experience (Preferred)

Background in Facilities Management, Real Estate Services, Property Management, or related service industries is highly desirable but not mandatory

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.