JOB TITLE SERVICENOW ARCHITECT (8-10 YEARS) Must Have Experience
- Experienced in implementation of ITSM solution using industry best practices.
- Experienced of implementing ITSM + (one of ITOM, ITAM, SPM, GRC, CSM, HRSD)
- Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
- Good experience of Service Portal and widget creation
- Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.
- Knowledge of Authentication via Auth 2.0, certificates, and Mid Server
- Implemented ServiceNow project in Domain separated instance.
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt. and Orchestration use cases.
- Good knowledge of MID Server installation and management
- Experience of custom applications development
- Experience of LDAP/Active Directory/SSO implementation
- Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation. Good to have Experience
- Experience in working on Performance Analytics
- Design and modification of ServiceNow Service Portal.
- Review existing set up and provide best practice recommendations in line with the OEM.
- Excellent knowledge of ServiceNow Best Practices and knowledge of latest ServiceNow features.
- Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional
- 8+ years of experience with ServiceNow required
- 5+ years of experience with ITSM and in Architect role Academics
- Certified System Admin – must have
- CIS-ITSM, Certified Application developer, CIS – CSM must have
- ITIL Foundations certification is preferred.
- Bachelor’s degree or equivalent combination of education and experience. Experience in below:
