Branch Operations Manager| Kalyan
Check Your Resume Match Score
Scan your resume against ATS criteria for this Branch Operations Manager| Kalyan role at CSB BANK LTD.
Apply for this position
Job Description
Job Description
Owns daily branch operations including cash, clearing, account opening, and service requests; ensures strict adherence to KYC/AML, RBI and audit norms; partners with sales and service teams to enhance customer experience.
Responsibilities
- Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
- Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements
- Ensure accurate account opening/KYC with CKYC uploads and documentation quality
- Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes
- Prepare for audits/inspections; maintain records and resolve observations on time
- Cross‑sell insurance/investments and activate digital banking for all new customers
- Train frontline on process updates and compliance requirements
- Inventory management of customer Deliverables and gold loan packets.
Qualifications
Experience: 3 to 9 years (branch ops)
Qualifications: Graduate; Banking certifications preferred
Certifications: Preferred - JAIIB/CAIIB
Frequently Asked Questions
How to apply for Branch Operations Manager| Kalyan at CSB BANK LTD?
Click the "Apply via CareerScan" button on this page.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
9–12 years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
Similar Openings
Explore related active roles in Customer Support
Branch Operations Manager| Kalyan
CSB BANK LTD · Kalyan