About the Company
We help B2B companies with developer tools, working in the cloud infrastructure space. As the company grows, we're looking to bring on a Virtual Assistant to take ownership of day-to-day administrative and operational support so the founder can focus on the business.
Role Overview
We are looking for a proactive, detail-oriented Virtual Assistant to support our founder primarily with inbox management, calendar management, and event planning, along with light research on existing and prospective customers. This is a full-time role, working Eastern Time hours, with clear room to grow into a broader set of responsibilities as trust is built and the working relationship develops.
Key Responsibilities
Email Management
- Monitor and triage the inbox daily, flagging urgent or high-priority items
- Draft, proofread, and send responses on the founder's behalf where appropriate
- Organize inbox folders/labels and archive or unsubscribe from unnecessary clutter
- Follow up on outstanding emails to keep threads moving
Calendar Management
- Schedule, confirm, and reschedule meetings across time zones
- Proactively resolve scheduling conflicts and keep the calendar up to date
- Prepare the founder with agendas or relevant context ahead of meetings
- Coordinate with external parties to arrange calls and meetings
Event Planning & Research
- Research relevant industry events, conferences, and meetups worth attending or sponsoring
- Handle logistics: registrations, travel coordination, and scheduling around events
- Put together event briefs/summaries with recommendations
Customer & Market Research
- Gather background research on existing customers ahead of check-ins or renewals
- Research potential new customers and compile findings into organized briefs
- Note: this is a research and preparation function — no cold calling or outbound outreach is required
Project & Issue Tracking
- Support light project and issue tracking in Linear
- Help keep tickets, tasks, and statuses organized and up to date
General Administrative Support
- Take on ad hoc administrative tasks as they come up
- Help build and document simple processes (SOPs) for recurring tasks
- Take on additional responsibilities over time as the role grows
Requirements
- Prior experience with a project management or issue-tracking tool (e.g., Linear, Asana, Jira, Trello); Linear experience is a plus but not required
- Prior experience managing email and calendars for an executive or founder
- Strong written and verbal English communication skills
- Highly organized, with strong attention to detail and follow-through
- Comfortable working independently and learning new tools/processes with minimal hand-holding
- Able to work Eastern Time (ET) hours
Nice to Have
- Experience supporting a startup or tech company
- Familiarity with B2B sales or customer success workflows
- Experience with light research or reporting for outbound/marketing purposes
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
