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Paytm
Paytm· Financial Services

Vendor Onboarding Helpdesk

Noida, Uttar Pradesh
2+ yrs exp
Posted 21 Sept 2026
1 views
Actively Hiring

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Job Description

Position Summary:
We are seeking an experienced and dynamic Associate/Senior Associate – Vendor to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting

  • Key Responsibilities: Vendor & Management
     Manage end-to-end vendor processes, including document
    collection, verification, due diligence, and system registration.
     Coordinate with vendors through calls, emails, and meetings to ensure timely
    completion of requirements.
     Ensure vendor master data accuracy and compliance with organizational
    policies.
     Support vendor lifecycle management activities, including updates and
    maintenance of vendor records
  • SAP & Procurement Operations:  Work extensively on SAP MM and SaaS-based procurement platforms for vendor
    onboarding and master data management.
     Coordinate between procurement, finance, compliance, and business teams to
    facilitate smooth.
     Resolve-related issues and provide operational support to
    stakeholders.

Dashboard & Reporting
 Develop and maintain management dashboards, MIS reports, and performance
trackers using MS Excel and other reporting tools.
 Analyze metrics and generate actionable insights for management.
 Monitor turnaround times and identify opportunities for process
improvement.

Stakeholder Management
 Collaborate with internal business stakeholders to understand
requirements and provide timely support.
 Maintain strong relationships with vendors and internal teams.
 Ensure effective communication and follow-up with all stakeholders to achieve
onboarding targets

  • Required Qualifications & Experience:  Graduate/Postgraduate in Business Administration, Commerce, Supply Chain
    Management, or related field.
     Minimum 2+ years of experience in Vendor, Procurement
    Operations, Supplier Management, or SAP MM.
     Hands-on experience with SAP MM and SaaS Procurement Platforms.
     Strong proficiency in MS Office, particularly Excel, PowerPoint, and reporting
    tools.
     Experience in dashboard development, MIS reporting, and data analysis
  • Key Skills:  Vendor & Supplier Management
     SAP MM
     SaaS Procurement Platforms
     Advanced MS Excel & MS Office
     Dashboard Development & Reporting
     Vendor Communication & Coordination
     Stakeholder Management
     Analytical & Problem-Solving Skills
     Process Improvement
     Time Management & Multitasking

Competencies:
 Excellent verbal and written communication skills.
 Strong relationship management and stakeholder engagement capabilities.
 Results-oriented with the ability to meet deadlines and manage multiple priorities.
 Ability to work effectively in a dynamic, fast-paced environment.
 High attention to detail and commitment to process compliance.

Preferred Experience
 Experience working in procurement shared services or vendor master
management environments.
 Exposure to compliance, audit, and supplier due diligence processes.
 Knowledge of procurement-to-pay (P2P) processes and vendor governance
frameworks.

Key Requirements & Skills

Vendor & Management
 Manage end-to-end vendor processes, including document
collection, verification, due diligence, and system registration.
 Coordinate with vendors through calls, emails, and meetings to ensure timely
completion of requirements.
 Ensure vendor master data accuracy and compliance with organizational
policies.
 Support vendor lifecycle management activities, including updates and
maintenance of vendor records

  • SAP & Procurement Operations:  Work extensively on SAP MM and SaaS-based procurement platforms for vendor
    onboarding and master data management.
     Coordinate between procurement, finance, compliance, and business teams to
    facilitate smooth.
     Resolve-related issues and provide operational support to
    stakeholders.

Dashboard & Reporting
 Develop and maintain management dashboards, MIS reports, and performance
trackers using MS Excel and other reporting tools.
 Analyze metrics and generate actionable insights for management.
 Monitor turnaround times and identify opportunities for process
improvement.

Stakeholder Management
 Collaborate with internal business stakeholders to understand
requirements and provide timely support.
 Maintain strong relationships with vendors and internal teams.
 Ensure effective communication and follow-up with all stakeholders to achieve
onboarding targets

  • Required Qualifications & Experience:  Graduate/Postgraduate in Business Administration, Commerce, Supply Chain
    Management, or related field.
     Minimum 2+ years of experience in Vendor, Procurement
    Operations, Supplier Management, or SAP MM.
     Hands-on experience with SAP MM and SaaS Procurement Platforms.
     Strong proficiency in MS Office, particularly Excel, PowerPoint, and reporting
    tools.
     Experience in dashboard development, MIS reporting, and data analysis.

 Vendor & Supplier Management
 SAP MM
 SaaS Procurement Platforms
 Advanced MS Excel & MS Office
 Dashboard Development & Reporting
 Vendor Communication & Coordination
 Stakeholder Management
 Analytical & Problem-Solving Skills
 Process Improvement
 Time Management & Multitasking

Competencies:
 Excellent verbal and written communication skills.
 Strong relationship management and stakeholder engagement capabilities.
 Results-oriented with the ability to meet deadlines and manage multiple priorities.
 Ability to work effectively in a dynamic, fast-paced environment.
 High attention to detail and commitment to process compliance.

Preferred Experience
 Experience working in procurement shared services or vendor master
management environments.
 Exposure to compliance, audit, and supplier due diligence processes.
 Knowledge of procurement-to-pay (P2P) processes and vendor governance
frameworks.

Frequently Asked Questions

How to apply for Vendor Onboarding Helpdesk at Paytm?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

2+ yrs of experience is required.

Is this position still open?

Yes, currently active and accepting applications.

ApplicationActively Hiring
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Paytm

Paytm

Financial Services

Paytm is India's leading digital payments and financial services company serving hundreds of millions of users and merchants.

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Vendor Onboarding Helpdesk

Paytm · Noida

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