Telecaller - Operations Support
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Job Description
Key Responsibilities
Calling & Customer Communication Make calls to customers, retailers, and channel partners Explain company products like DMT, AEPS, Bill Payments, POS, etc. Follow up on pending documents, KYC, and operational
requirements
Operational Support Coordinate with the operations team for onboarding and updates Collect and update customer/partner information in the system Issue Resolution Identify customer concerns and escalate when required Ensure proper follow-up until resolution Reporting Maintain daily call records, feedback, and follow-ups Share updates and insights with the operations team
Experience
6 months to 2 years in telecalling / customer service / telesales Fintech or banking
experience
is a plus
Key Requirements & Skills
Operational Support Coordinate with the operations team for onboarding and updates Collect and update customer/partner information in the system Issue Resolution Identify customer concerns and escalate when required Ensure proper follow-up until resolution Reporting Maintain daily call records, feedback, and follow-ups Share updates and insights with the operations team
Experience
6 months to 2 years in telecalling / customer service / telesales Fintech or banking
experience
is a plus
Frequently Asked Questions
How to apply for Telecaller - Operations Support at AKMV Consultants?
Click the "Apply via CareerScan" button on this page.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
2 years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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Telecaller - Operations Support
AKMV Consultants · New Delhi