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Technical Support Professional

Pune
Full-time
Posted 3d ago
0 views
Actively Hiring Urgent Opening Direct 1-Click Apply

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Job Description

  • Responsibilities:
  • Technical customer support and service for national Solar & Energy customers and internal interfaces

  • Recording, documenting, and handling support cases in accordance with process standards, including the continuous forwarding of customer feedback

  • Coordinating, delivering, and documenting technical services following management approval (e.g., service assignments, trade show participation, and customer training)

  • Proactively sharing expertise within the national support team and across relevant departments

  • Creating, translating, and adapting technical documentation and training materials to meet national and regional requirements

  • All other duties as assigned by management (e.g. nomination for projects/desks)

  • Requirements:
  • Technical education

  • Additional professional qualifications obtained through continuing education or several years of professional experience

  • Professional experience in technical support

  • English language skills and/or local language at a level appropriate for the position

  • Responsibilities:
  • Technical customer support and service for national Solar & Energy customers and internal interfaces

  • Recording, documenting, and handling support cases in accordance with process standards, including the continuous forwarding of customer feedback

  • Coordinating, delivering, and documenting technical services following management approval (e.g., service assignments, trade show participation, and customer training)

  • Proactively sharing expertise within the national support team and across relevant departments

  • Creating, translating, and adapting technical documentation and training materials to meet national and regional requirements

  • All other duties as assigned by management (e.g. nomination for projects/desks)

  • Requirements:
  • Technical education

  • Additional professional qualifications obtained through continuing education or several years of professional experience

  • Professional experience in technical support

  • English language skills and/or local language at a level appropriate for the position

Are you ready for Fronius? Apply now and become part of the Fronius family!

Key Requirements & Skills

  • Technical education
  • Additional professional qualifications obtained through continuing education or several years of professional experience
  • Professional experience in technical support
  • English language skills and/or local language at a level appropriate for the position

Frequently Asked Questions

How to apply for Technical Support Professional at Job Board?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

This position is open to freshers and experienced candidates.

Is this position still open?

Yes, currently active and accepting applications.

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Technical Support Professional

Job Board · Pune

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