Technical Program Manager, Stores Application Security

Amazon Application Security is looking for a security-focused Technical Program Manager who wants to make a difference and support Amazon builders to ensure that protecting customer data is at the forefront of all development.

Our team approaches security challenges with empathy and curiosity to help Amazon builders identify areas of improvement and learn how to navigate the highly dynamic space of application security. Amazon Application Security focuses on enabling our builders to provide a secure and trustworthy experience to our customers without compromising the overall customer experience.

In this role you will work directly with security teams and Amazon builders providing direct front line support and security expertise to Amazon teams.

You’ll also find this role will routinely challenge your background in technical product ownership, process development, operational and management skills, project management, critical thinking, relationship-building, and problem-solving. You’ll also find yourself challenged in unique ways when operating at the massive scale of Amazon, unique to a select few corporations in the world. You must be self-directed and open to new challenges, adept at prioritization, innovation, and collaborating with others.

Key job responsibilities

• Plan, organize, and manage all phases of the project lifecycle ensuring successful delivery. This includes defining success criteria, developing and managing project governance plans, project schedules, team goals, communication strategies and project milestones.
• Collaborate with internal customers (senior business leaders, development teams, application security engineering teams and other partner security teams) to understand their needs, their business and how we can improve their security posture.
• Architect and manage internal scope of work documents with the customer clearly defining success criteria and timelines. Hold all stakeholders accountable to these documents through the project lifecycle, escalating as necessary.
• Build and manage relationships with key internal stakeholders and security teams and while advocating on behalf of our customers to deliver on their security goals.
• Guide the evolution and adoption of internal security support solutions, at times with complex priorities, prioritizing the work most beneficial to Amazon builders.
• Use knowledge of software system design to scope architecture, review associated threat models, educate customers on potential severity of security findings and guide developer and security engineering teams through remediation.
• Define and implement best practice methods, processes, tools and continuous improvement initiatives aimed at scaling and increasing the efficiency of Amazon’s security guidance and builder support processes.
• Own the creation and delivery of business proposals (growth, new areas of focus, etc) and metrics to security leadership.
• Proactively identify and manage program risk, identifying paths to overcome risks, and escalating when necessary
• Work effectively and make sound decisions in a dynamic environment with changing priorities.
• Influence, negotiate, resolve conflicts and achieve results through others who are not direct reports.
• Foster a positive work environment leveraging existing skills in active listening, encouraging diverse perspectives and adapting to a variety of personality types.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.