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Genpact
Genpact

Technical Associate - Application Support 5B

1401-GIPL: Prestige Technology Park IV, Bangalore
Full-time
Posted 5d ago
1 views
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Job Description

Technical Associate - Application Support

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at and on LinkedIn, YouTube, X, and Facebook.

Job Description

About the Role

We are looking for a

Backend Engineer

with hands-on expertise in

Python

and

FastAPI

, and a strong interest in

Generative AI (GenAI) applications

. You will design, build, and maintain scalable APIs and services that integrate

LLMs, vector databases, and prompt engineering techniques

to deliver next-generation intelligent solutions for IT Operations in the manufacturing domain.

This role is ideal for engineers eager to work at the

intersection of backend engineering and AI

, collaborating closely with product, frontend, and DevOps teams.

Key Responsibilities

Backend Development & API Design

  • Build and maintain high-performance RESTful APIs using

Python (FastAPI)

.

  • Integrate APIs with

LLMs, vector databases

, and GenAI pipelines.

  • Implement authentication, authorization, and scalability best practices.
  • GenAI Integration
  • Support design and implementation of

prompt engineering patterns

.

  • Connect APIs with

vector databases

(e.g., Pinecone, FAISS, Weaviate) for embedding storage and retrieval.

  • Collaborate on workflows that

use LLMs (OpenAI, Anthropic, Azure OpenAI, etc.)

for contextual responses.

  • Cloud & DevOps Enablement
  • Deploy backend services on

AWS

(Lambda, ECS, API Gateway, S3, RDS/DynamoDB).

  • Work with

CI/CD pipelines

to ensure smooth deployments and monitoring.

  • Optimize services for

performance, cost, and reliability

.

  • Collaboration & Agile Execution
  • Translate business/functional requirements into technical stories.
  • Collaborate with squad leads, QA, and frontend developers to ensure cohesive delivery.
  • Participate in code reviews, knowledge-sharing, and agile ceremonies.

Required Skills & Experience

Technical Expertise

  • Backend development experience with

Python and FastAPI

.

  • Strong knowledge of

RESTful APIs

, microservices, and security best practices.

  • Hands-on experience with

SQL/NoSQL databases

.

  • Familiarity with

AWS cloud services

and

CI/CD pipelines

.

  • Understanding of

GenAI concepts

– embeddings, vector search, model integration.

  • GenAI & Emerging Tech
  • Exposure to

prompt engineering

techniques (zero-shot, few-shot, RAG).

  • Experience with

vector databases

(OpenSearch).

  • Familiarity with

LLM integration

(OpenAI AP

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle

Required Skills

Agile Methodology, Collaboration Tools, Design Thinking, Inclusion, ITIL Framework, ITIL Practices, Microsoft Access VBA, Personal Effectiveness, Process Automations, Release Management, Robotic Process Automation, Technical Support, Unix Shell Scripting

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Application Support

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

  • Lead AI-powered transformation

– Drive innovation and solve real-world business challenges that matter

  • Make an impact

– Help global enterprises solve business challenges that matter

  • Accelerate your career

– Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead

  • Work with the best

– Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

  • Thrive in a values-driven culture

– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Key Requirements & Skills

  • Technical Expertise

Frequently Asked Questions

How to apply for Technical Associate - Application Support 5B at Genpact?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

This position is open to freshers and experienced candidates.

Is this position still open?

Yes, currently active and accepting applications.

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Genpact

Genpact

About Us | Genpact Who We Are About Genpact</p>\r\n"}}" id="text-4f9038fe55" class="cmp-text"> About Genpact About Us Our Leadership Our Board Our People Our Purpose Corporate Governance Media and Investors</p>\r\n"}}" id="text-20609a4333" class="cmp-text"> Media and Investors Investors Newsroom We're hiring!</p>\r\n"}}" id="text-5ad4e40ac0" class="cmp-text"> We're hiring! We’re always looking for talented people. <a href=\"https://www.genpact.com/careers\">Join us.</a></p>\r\n"}}" id="text-5662cc7734" class="cmp-text"> We’re always looking for

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Technical Associate - Application Support 5B

Genpact · 1401-GIPL: Prestige Technology Park IV

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