Technical Application Service Specialist

End Date

Sunday 20 September 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

The requirement is for a Technical Application Service Specialist with 4–6 years of experience, having strong expertise in SQL and relational database performance tuning, along with hands-on experience in scripting using Shell or Python. The role demands solid operational exposure in SRE/L2 support, incident management, and monitoring tools such as Dynatrace.
Candidates with working knowledge of cloud platforms, preferably GCP (with Azure or AWS as alternatives), and awareness of DevOps practices, including CI/CD pipelines, are highly preferred.
We are targeting individuals who demonstrate strong problem-solving and troubleshooting capabilities, with a proactive approach, collaborative mindset, and a positive attitude towards handling production-critical environments.

Job Description

• Technical Application Support Specialist Engineer D

  Job Title: Technical Application Support Specialist

  Experience: 04 to 07 years

   Location: Hyderabad

  Working Pattern: Hybrid

  Job Description Summary

  As a Service Specialist in Financial Wellbeing, you will be capable of working independently, managing a wide range of customer inquiries and moderately complex issues. They contribute to improving service processes and begin mentoring newer team members. This grade focuses on deepening product knowledge, enhancing problem-solving skills, and taking on more responsibility in customer issue resolution.

  Working within the Financial Wellbeing Platform your focus will be to engage and collaborate towards the pivotal roles required in the next stage of our transformation journey. Our Platform purpose is to create a leading experience to help our customers before, during and after financial difficulty. Focus on helping customers to become more financially resilient and improve their overall financial wellbeing. We aim to achieve this purpose through improving colleague tools and applications, creating, and enhancing these to allow customers to better understand and manage their day-to-day finances, and by simplifying the Customer Financial Assistance systems through an increased focus on SRE improvements, SLI/SLO's, Data engineering controls, Test Automation, DevOps, Cloud Technologies, Rationalisation, and collaborations across our squads.

  At Lloyds Banking Group, we're inspired by a clear purpose; to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities. Our aim is to create a forward-thinking engineering culture that supports the Customer Financial Assistance in delivering high quality, efficient and positive impact outcomes for our customers. This role is a key operational contributor who champions the availability of service for our customers and colleagues. Representing Service Delivery, they will support Leads and Product Owners to enforce Service principles, controls, standards and processes within the Financial Wellbeing Platform Lab.

  You'll join a dynamic team which will work closely with Chester/London based colleagues, who are passionate about new ways of working and new ideas. Developing Operational Run capability by working as a team, learning from peers, and a coach attitude to share knowledge to increase speed on how to build serviceability into the design and architecture of new solutions, minimising risk and delivering cost efficient software. In addition, they will raise any insights into the performance of existing software solutions - ensuring that Labs prioritise effectively across existing issues and new features from their Product backlogs.

  Overall, in this role you should be able to collaborate with the team, but is able to learn, coach, and support the development of others, whilst providing guidance in their area of knowledge. Being involved in cross-disciplinary teams, they should be able to showcase excellent interpersonal and communications skills. Engaging into a highly collaborative way to complete assigned work, showcase progress and address problems that are well defined, complex and to support methods to remove routine tasks, whilst being quick learners who can learn and adapt to new tools and technologies being used within Lloyds and the wider industry.

  As a team we accept 24*7 responsibility for service availability, currency, and performance. This is a team level role and will blend both developing tec

is for a Technical Application Service Specialist with 4–6 years of experience, having strong expertise in SQL and relational database performance tuning, along with hands-on experience in scripting using Shell or Python. The role demands solid operational exposure in SRE/L2 support, incident management, and monitoring tools such as Dynatrace.
Candidates with working knowledge of cloud platforms, preferably GCP (with Azure or AWS as alternatives), and awareness of DevOps practices, including CI/CD pipelines, are highly preferred.
We are targeting individuals who demonstrate strong problem-solving and troubleshooting capabilities, with a proactive approach, collaborative mindset, and a positive attitude towards handling production-critical environments.

Job Description