Scan your resume against ATS criteria for this System Analyst role at OpenLM.
OpenLM is hiring a System Analyst to act as the connective tissue between product squads, leadership, and the realities of the software licensing / SAM domain we operate in. The role exists to ensure that what we design, build, and report on stays coherent across teams — and operationally efficient as we scale.
Cross-squad design integration. Sit across squads to align APIs, data models, workflows, and user-facing interfaces so the product behaves as system, not a federation of features. Identify integration risks early and broker resolution between squads before they become rework.
Business analysis & requirements. Translate leadership intent and customer needs into clear, testable specifications squads can build from. Maintain the chain of traceability from a business decision through to a delivered feature, and push back when scope and intent drift apart.
Software licensing / SAM domain expertise. Bring (or rapidly develop) working fluency in engineering software ecosystems, license models (named-user, floating, token, cloud-metered), ITAM/SAM workflows, and the data shapes our customers care about. Use that domain understanding to challenge assumptions and improve specs.
Data & reporting analysis. Define the metrics, dashboards, and operational reports leadership and customers need. Make sure data definitions are consistent across squads, surface anomalies, and turn raw usage data into decisions.
- Partner with squad leads to map current-state vs. target-state designs and own the integration roadmap between them.
- Author requirements documents, user stories, and acceptance criteria that engineering and QA can act on without ambiguity.
- Maintain a working model of the OpenLM product surface — entities, flows, integration points — and keep it current.
- Lead requirements discovery sessions with customers, support, and CS; convert findings into prioritized backlog input.
- Define and validate reporting and analytics requirements; partner with engineering on the data model that supports them.
- Flag operational and licensing-domain risks to leadership early, with options rather than just problems.
- Strong analytical and structured-thinking skills; comfort moving between business framing and technical detail.
- Experience writing requirements / functional specs that engineering teams actually use.
- Familiarity with software licensing, SAM, ITAM, or adjacent enterprise-software domains (or demonstrated ability to ramp fast).
- Comfort with data: SQL or equivalent, BI tools, and reasoning about data models and metrics.
- Excellent written and verbal English; able to facilitate discussions across squads and time zones.
- Self-directed — this role reports to leadership and is expected to operate without close supervision.
- Integration friction between squads is visibly reduced; fewer cross-team surprises at release time.
- Requirements quality has improved — measured by reduced clarification cycles and rework.
- A shared, documented view of the product's system design exists and is maintained.
- Leadership has a reliable analyst they can hand ambiguous problems to and expect a structured answer back.
vision.
How to apply for System Analyst at OpenLM?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
This position is open to freshers and experienced candidates.
Is this position still open?
Yes, currently active and accepting applications.
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