Supervisor Technical Program Manager (IST)

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

At Fictiv, we’re building a company that is developing the operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India.

In your role as Technical Program Manager, you will be working directly with our MPs, you’ll be using your engineering background, manufacturing process knowledge and management experience, to develop and implement effective and efficient program plans to ensure we’re executing programs within scope, budget and timing; while meeting or exceeding our customer’s expectations. You will also be the customer’s point of contact; you will drive scope clarity (internally and externally), issue resolution, stakeholder management and program success. You will be responsible for overseeing multiple programs across multiple regions, proactively managing risk, addressing any customer requests and coordinating across corresponding regional operations teams to keep programs on track and provide the corresponding program updates/status reports.

As an experienced member of the team, you will be following our defined processes and driving their use in a new region with new manufacturing partners. Additionally, you will actively identify areas for improvement in your workflow and in the systems used by the Technical Program Management team, and will drive those improvements through cross functional projects. You will also be working cross functionally to support the development of robust processes which will ensure the successful introduction of new service offerings that Fictiv launches to the public.

You will report on-site to the Program Management Lead in our office in Bengaluru, India.

Why Join Us?

This is a high-impact role where you’ll help shape the future of hardware manufacturing through smart program leadership. If you thrive in fast-paced environments, enjoy building processes, and are excited about working on cutting-edge programs with global stakeholders, we’d love to meet you

Program Execution & Oversight

Lead end-to-end project execution, ensuring adherence to defined scope, budget, and timelines.
Oversee cross-functional coordination and execution across engineering, sourcing, manufacturing, logistics, and quality.

Program Planning & Risk Management

Develop comprehensive and realistic project/program plans.
Identify and proactively manage program risks and mitigation strategies, ensuring alignment with internal and external stakeholders.
Stakeholder & Partner Management
Engage regularly with internal teams, customers, and manufacturing partners to ensure alignment.
Build strong working relationships with stakeholders to facilitate quick decision-making and issue resolution.

Customer & Fulfilment Alignment

Understand and define customer requirements and fulfilment needs.
Drive resolution of open gaps to ensure program success and customer satisfaction.

Change Management

Own the evaluation and execution of post-sale change requests.
Balance scope, risk, and cost implications while maintaining overall program objectives.

Program Monitoring & Communication

Track and report on program performance using defined metrics (cost, time, quality, risk).
Escalate issues as necessary and keep leadership informed with timely updates and clear documentation.

Continuous Improvement

Identify areas for improvement across the program lifecycle and TPM workflow.
Drive both tactical and strategic improvements to enhance operational effectiveness and program quality.

Sitting and working at a computer for extended periods of time.

Travel 0- 10%

Bachelor’s degree in Mechanical Engineering (or equivalent).
Minimum 7+ years of experience in a technical project or program management role within fast-paced manufacturing environments.
Proven track record managing programs through NPD (New Product Development) and Mass Manufacturing.
Hands-on experience managing suppliers/manufacturers and external stakeholders

Technical & Domain Knowledge

Must-Have: Deep experience with CNC Machining

• Good to Have: Familiarity with Composite and Sheet Metal Fabrication processes.
  Solid understanding of quality systems, PPAP, and supply chain management (SCM).
  Knowledge of logistics, sourcing, and finance related to project execution.

Soft Skills & Work Style

Excellent verbal and written communication skills.
Fluent in English and any other Local Language
Strong interpersonal skills with a team-first mindset.
Ability to work independently, manage time effectively, and drive results in ambiguous environments.
Gritty, adaptable, and able to operate in under-defined or evolving processes.
Data-driven decision maker with a methodical and detail-oriented approach

• A systems thinker: capable of developing repeatable, flexible, and reliable processes.

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an ‘always learning’ mindset that celebrates learning, not just wins.
• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.