Job
Title
Style Associate
Department
Retail Stores
Reports
To
Store Manager
Role
Summary
The Style Associate represents the face of the brand, delivering
exceptional customer experiences, assisting in driving sales, and ensuring
smooth store operations through customer focus, sales expertise, flexibility,
and teamwork.
Key
Responsibilities
Customer
Focus
- Understand customer needs and preferences to recommend suitable
jewelry pieces.
- Address customer queries
effectively and escalate complex issues when required.
Sales
Mastery
- Demonstrate knowledge of product categories, including features,
benefits, and competitive positioning.
- Communicate product value effectively to customers.
- Support the store in achieving store targets.
- Stay updated with the latest collections, and promotions.
Flexibility
and Change Management
- Adapt to varying shift timings and store requirements.
- Be open to transfers within the cluster area as per business
needs.
- Exhibit punctuality and readiness
to take on additional responsibilities when needed.
Store
Operations Excellence
- Assist the Senior style associate in processing store
deliveries, order processing, and packaging.
- Assist in stock replenishment and visual merchandising.
- Ensure the store looks presentable, inviting, and adheres to
cleanliness standards.
- Support theft prevention by maintaining vigilance and following
protocols.
- Follow all company policies, work
processes and store standard operating procedures (SOPs).
Collaboration
- Collaborate with team members to ensure smooth store operations.
- Work as a cohesive team player,
contributing to group success.
Decision-Making
and Sensitivity
- Display sensibility and sensitivity when addressing customer
concerns.
- Use sound judgment in handling challenging situations while
maintaining brand standards.
Candidate
Requirement
- :
- Graduate / HSC (Freshers) / SSC qualification with 2 years of
experience in retail.
- Must be above 18 years of age and below 28 years of age
- Good communication and interpersonal skills
- Ability to learn quickly
- Positive and enthusiastic attitude
- Excellent presentation and grooming standards
- Flexibility and adaptability to work varied shifts (including weekends
and evenings)
