Who we are looking for

Looking for seasoned static data professional who will work with FX DBM operations team to create accounts in system for clients to execute foreign exchange trade.

Respond to e-mail inquiries accurately and in a timely manner. Escalate and report issues, including systems related issues to the appropriate groups, track and ensure resolution.

Ensure that all activities are executed correctly and timely, including any appropriate actions are taken to resolve issues.

Why this role is important to us

The team you will be joining is a part of State Street Global Markets (SSGM), We offer two primary methods by which to execute principal foreign exchange (FX) transactions with State Street Global Markets (SSGM): Direct foreign exchange services and indirect foreign exchange services. Clients can benefit from our range of foreign exchange solutions, designed to meet the needs and challenges of their sector. We also provide bespoke solutions for clients with very specific requirements. Join us if making your mark in our FX industry from day is a challenge you are up for.

What you will be responsible for

As Officer you will

• Oversee, direct and coordinate activities of the SSGM Database Management team including:

Account Setup

Standing Settlement Instruction Setup

Misc Static data maintenance

• Act as a key point of contact for the North America leads to ensure appropriate prioritization, high level or support and timely resolution of open items,
• Help monitor KPIs and KRIs to ensure a high level of service
• Track and monitor potential issues and delays
• Address unique and challenging situations
• Evaluate and enhance processes and procedures on an basis
• Ensure accuracy of accounts set up in transaction systems and client static data
• Maintain strong working relationships with North America team leads
• Participate in the enhancement and maintenance of internal systems for workflow management and data storage
• Resolve and escalate request specific and systematic issues proactively and in a timely fashion
• Manage staff turnover and employee/training time
• Coordinate Internal and External Audit / SOX /Compliance reviews
• Coordinate system access and access reviews
• Work with the EMEA teams in Hyderabad to design a business continuity plan
• Ensure the completeness control check for the day are done before leaving

What we value

These skills will help you succeed in this role:

• Strong communication, interpersonal, organizational, and time management skills
• Ability to analyze the client instructions and process
• Ability to lead and develop operating teams across multiple products with global outreach
• Deadline and detail oriented
• Demonstrated computer proficiency, including knowledge of MS Excel, MS Access database as well as problem solving and analytical skills
• Proven ability to review, evaluate processes and perform root cause analysis that is leading to data quality issues
• 10+ years of experience in business or systems analysis, or as a key business resource on systems projects, preferably at a financial institution.

Education & Preferred Qualifications

• Graduate and above preferably in Finance
• B.COM, BBM/BBA. MBA (Finance), M.COM or any degree related to Finance or Commerce

• Additional requirements:

• Certification on NCFM / CISI (Chartered Institute for Securities & Investment)
• Knowledge on Macros, SQL & MS Access Database queries

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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