Scan your resume against ATS criteria for this Staff Design Program Manger, Seller Experience role at Etsy Careers.
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.
We’re hiring a Staff Design Program Manager to own the operational foundation that powers Etsy’s Seller Experience. This role spans three groups – Seller and Inventory, Customer Operations, and Marketplace Services – and requires someone who can hold coherence across all of them while going deep on the highest-priority initiatives. The teams you support are modernizing core seller workflows, structuring inventory, unlocking growth through AI-assisted insights, and reducing friction across support, checkout, payments, and fulfillment.
At this level, you are defining the objectives, not just executing against them. You will identify where these teams need sharper operational systems, build the case for addressing those gaps, and own the solution. You will serve as a strategic thought partner to the design leaders you support and a credible voice in cross-functional conversations with Product, Engineering, and Research.
This is a full-time position reporting to the Director of Design Operations.
Seller Experience brings together design teams across Seller and Inventory, Customer Operations, and Marketplace Services around a shared goal: helping creative entrepreneurs build thriving businesses on Etsy while ensuring the marketplace stays healthy and competitive. These teams work at the intersection of seller tooling, operational support, and marketplace infrastructure - spanning everything from listing creation to checkout to cross-border fulfillment.
The Design Operations team is the operational backbone for this work. As the Staff DPM for Seller Experience, you will be embedded across this group, developing deep relationships with multiple design leaders and building the systems that allow their teams to focus on craft and move with clarity.
In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our https://storage.googleapis.com/etsy-extfiles-prod/Benefits%20One%20Pagers%20-%20Employer%20Brand/ETSY2023BENEFITSLANDINGPAGE.pdf competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience.
Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.
We prioritize candidates based within commutable distance of Etsy’s Brooklyn Office. Depending on proximity, we ask team members to come in or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies https://careers.etsy.com/how-and-where-we-work here.
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status
. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status
. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet
How to apply for Staff Design Program Manger, Seller Experience at Etsy Careers?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
8+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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Staff Design Program Manger, Seller Experience
Etsy Careers · Brooklyn
